Share Ideas to Make Shedul Even Better :-)

Credit Card Integration and Deposits: Online Booking

being able to take deposits

1,822 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Technician A shared this idea  ·   ·  Admin →
    started  ·  AdminJustyne (Admin, Shedul) responded  · 

    We’re developing an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed.

    They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm.

    If they no-show, you’ll have the choice to apply a no show fee or cancellation fee as you have their card details.

    This way, the clients are not blocki from booking but you’re still protected.

    Countries to have payments enabled first will be:
    UK
    Ireland
    USA
    Canada
    Australia
    New Zealand

    359 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  · 

        First Data and Elavon are both amazing payment gateways....
        You would have a huge advantage if you chose a gateway with a low processing fee.then charged a monthly fee to use it!

      • Anonymous commented  · 

        when is this likely to be live ?

      • Tia Kilby commented  · 

        Is this available yet? I have been told by someone they have been notified that it's now live but I can't find out any information about it? Thank you

      • contact commented  · 

        No one uses creditcards for this kind of things in Europe, hope that just deposits also will be possible.

      • Anonymous commented  · 

        Is this soon?! No responses for a long while and this is a feature I need!

      • Anonymous commented  · 

        Timeframe? If a way to take a card for booking is not available soon, I’ll have to move another booking provider. No shows or late cancellation are out of control. I see questions have been asked on this post for months with no responses. Hoping for an update. Thanks

      • Ray commented  · 

        I really hope you pick your own payment gateway. Stripe is a huge contender and quite frankly, I wouldn't use this feature if it meant being locked into excessive rates by Shedul.

      • Judith commented  · 

        Can you advise whether this is likely to become a compulsory feature of online bookings. I currently enjoy excellent rates with WorldPay for card processing and your proposed 2.9% + 20p per transaction would almost quadruple my costs! I also use Stripe to accept online payments through my web store and even their charges are only 1.4% + 20p. Would it be possible to limit the charge to a booking deposit only rather than a client's entire bill?

      • Anonymous commented  · 

        also how can we explain to the clients that we cannot see their card details for security purposes. can you give an explanation how this protects them and us re security/fraud etc

      • Anonymous commented  · 

        also how can we explain to the clients that we cannot see their card details for security purposes. can you give an explanation how this protects them and us re security/fraud etc

      • Anonymous commented  · 

        also can we explain to the clients that we cannot see their card details for security purposes. can you give an explanation how this protects them and us re security/fraud etc

      • Anonymous commented  · 

        this is great
        when do you believe this will become active?

      • Kelly commented  · 

        Can you please provide an estimated go live date with this application in Australia?
        Also, are clients able to pay by PayPal when they book online?

      • Jessica Buff commented  · 

        how long until this is up and running?

      • Anonymous commented  · 

        can i ask when as we are being crippled with no shows? All phone bookings pay A BOOKING FEE BUT NOT ON LINE???

      • Anon commented  · 

        Can I link my square payment reader to this at all ??

      • Anonymous commented  · 

        This has been in the planning stages for over a year now. Everytime I inquire about this feature I am told "its coming in the next 6-8 weeks" so when is it really coming?

      • Nael commented  · 

        When will this credit card payment processing be available?

      • Kim Hosking commented  · 

        Please have deposits inbuilt to the booking sales system We have 100% payment of service for online booking and would like it for all bookings as this has dramatically decreased our no shows. HTML Paypal / stripe would be a fantastic option even if it was just a temporary one.

      • Anonymous commented  · 

        Could HTML be allowed in the email message section? This way we could put in a link to paypal or other payment processor.

      ← Previous 1 3 4 5 17 18

      Feedback and Knowledge Base