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  1. Online Booking: Set Time Slots

    Please could we have an option to only allow clients to book on the hour or half hour times for online booking? Just like you have the option for calendar settings displayed. If people don't want this, they don't have to. Thank you

    314 votes
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      81 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Online Booking Time Slots ⏲️

      We’ve done it! We’ve updated the online booking time slots to allow for 15, 20, 30 mins and 1h intervals!

      This way, you can be more flexible on how granular your online booking availability shows.

      To set this up, head to “Online Booking” > “Settings” and remember to save your changes.

      If you haven’t been upgraded to Fresha yet, email us at info@shedul.com for your free upgrade so that you can make the most of these features!

    • Inventory

      We also need the option to print out the inventory list, for employees to check off as they use, and for a report to be printed with all that needs to be re-ordered.

      2 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Guys,

        Go to "Reports">"Stock Movement Summary" > Today then “View” and you can export this list to have a full review of your stock and stock levels :)

      • Customize Invoice: Contents

        Can we add an abn on the invoice details?
        + add company logos etc
        + association number

        Customized sequential numbering / Custom notes visible to client / Hide or Show certain booking info / Consitent info across formats / Clients name

        275 votes
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          93 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Done! :D

          We’ve created a brand new Appointment booking window, New Check out flow and more Customisable Invoices.

          These features add loads more customisations for invoices, including:
          - Optional additional text to Invoices
          - Invoice number sequencing per location
          - Standardised content across all invoices
          - Standardised format across all devices
          - Options to show or hide client’s name / details
          - New Invoice design
          - Increased optimisation for mobiles & tablets

          As for checkout:
          - Edit, Add and Delete services during check out
          - Appointment activity log per appointment
          - Visible Appointment History
          - Visible Product Purchase History
          - Express Checkout
          - Easily updatable Booking Notes
          - “Go Back” option during checkout

          In preparation for processing real payments through the system, you will no longer be able to BACK DATE invoices or Payments.

          These will be tracked based on the actual day the invoice is raised and the actual…

        • Amount of change to client

          it would be great if there was an option to put in the amount of cash given by a client and then work out the change you owe the client.

          1 vote
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →

            On the last page of checkout when you apply the payment type, you can change the “payment” amount, then click “Cash” – it will automatically tell you how much change to provide :)

          • Installment Schedule

            Create a payment schedule. So people can pay in instalments and the program has a running tally.

            1 vote
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

              You can already change the “Payment” amount on the last page of check out for part payments.

              If you pay a fraction of the what’s due, it’ll remain as part part and always show the remaining balance against the client’s name.

              Hope this helps!

            • Customers: Automated SMS

              It would be nice if we could have an automated phone call and text to clients for appointment confirmation. Also, I think we should have a capability to text promotional messages to clients individually or in bulk.

              231 votes
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                58 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hooray we have rolled our FREE SMS text message reminders to the following countries:

                - United States
                - United Kingdom
                - Australia
                - Canada
                - Ireland
                - Singapore
                - South Africa
                - India

                Shedul is the ONLY service that offers SMS for free. Please let us know your feedback! We also plan to introduce more countries soon please contact us if yours is not on the list.

              • Export & Import Data

                Great interface, would like to have the ability to download client list and all provided services, history of sales. Also, I would like to have Admin right to delete some reports from Appointments List Report. some data was entered for testing and can not be deleted !

                137 votes
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                  29 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Everyone,

                  All reports are already exportable.

                  For importing clients, go to “Clients” >"Import Clients" and follow the directions.

                  You can already export your data whenever you like. Go to “Reports” >"Client List" adjust your filters to All time, View, then Excel for export.

                  Please remember, you can restrict who has access to “Reports” with “User Permissions” and therefore restrict who has access to export your client list

                • Clients Ability to Choose Resource during Online Booking Feature

                  I own a children's hair salon that has specialized chairs (Ex. Fire Truck, Police Car, Pink Jeep, etc.) and my clients want to ability to choose their child's chair when they make an appointment online. It is not a problem when they call in because I set up the chairs in the resource/room section, so I am able to assign the chair if I make the appointment myself. However, it would be great if the customers can choose the "resource" at checkout. Perhaps a "Make resource available to clients to choose" feature? If the business selects "no", then it will…

                  1 vote
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Merge Duplicate Clients

                    It would be great if we could combine doubled up card files so we have an accurate picture of each client purchases.. Without a receptionist, some of our clients have 3 card profiles, as each stylist may have had difficulty finding their card and then created a new one.

                    558 votes
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                      87 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      We have big news, everyone!

                      We’ve launched Merge Clients! We know this was an important feature and highly in demand :D Thank you in advance for all of your votes.

                      This feature allows users to either Auto-Merge Clients, by finding all duplicated entries in the system and combine them with one click or Manual Merge, by selecting client entries individually.

                      On top of that, Shedul recognizes duplicates whilst a new client is being created, by matching existing data and therefore preventing any new duplicates being created.

                      Important – once a client has been merged, they cannot be un-merged.

                      It’s also worth highlighting that any staff member who have access to “Clients” will have access to the Merging Clients features.

                      With great power, comes great responsibly :)

                      Read more about these features here: https://support.shedul.com/hc/en-us/articles/360009474034

                    • Price Batch Update.

                      So in this instance, it is our annual price increase.

                      The system does not automatically update booked appointments going forward, only new appointments.

                      There needs to be an option to batch update all appointments from a given date to reflect the new prices of services.
                      Manually changing each appointment by changing the service > saving, then changing the appointment service again is not an acceptable option imo.

                      17 votes
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                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        We’ve updated the Services Section!

                        Not only do you have a new designed but you can now bulk update all future appointments with your new prices.

                        Simply go to “Services” to update the price of a service and you’ll be given the option to update “All Future Appointments”

                      • Permissions: View Only Access

                        Please could you create an viewer user only the possibility to consulting appointment without acces to add or created or resheduled an appointement

                        57 votes
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                          10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          We have introduced new permissions for “Can book appointments” and “Can checkout sales”, so owners can easily grant access to all actions related to appointment and sales modifications.

                          When disabling these two permission levels, your staff member will have “View Only” access as they will be unable to edit, add or check out appointments :)

                          Head to “Staff” > “Permission Levels”

                        • Incomplete client card reminder

                          When a new client calls to make an apointment its not practical to fill out all the details over the phone etc.

                          When they arrive at salon and fill out the paper client card sometimes details can be missed out or maybe not get entered on schedul.

                          Could we have a reminder set for the salon user/admin to collect these details/enter them on the system. Maybe just the main details such as names and contact number? Possibly at checkout/rebook point?

                          Something not annoying eg a message that says in incomplete contact details. Maybe selectable or set just so they can…

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hey Paula, the solution here is to enable online bookings. Client details are mandatory when the client books online so it’ll save you a lot of time and won’t require any internal notifications :)

                          • Ability to view potential sales income for forthcoming week or month based on appointments booked and value of them

                            It would be great to see what our income potential would be for the forthcoming day / week / month / year based on appointments booked. Perhaps on the home screen where we can see sales for week or month just gone, we could also see what we could earn for the forthcoming periods.

                            I am a mobile nail technician just working for myself, so to know what my earning capacity coming up will be would give me an instant view of how many more appointments i need to try and book to earn what i need to to pay…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              If you head to "Analytics">"Reports">"Appointment Summary" and change the date range to the future then you’ll be able to see your booked in future income. We plan on adding these figures to the home dash board in the future too :)

                            • guest feed back

                              send out rating messages at the end of each service

                              5 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                As part of your Fresha upgrade, you can a capture client ratings after the appointment has been completed.

                                You now also have a dedicated report to view who has left you a review and for which appointment.

                                See the ⭐ icon from the main menu on the calendar to view your ratings.

                                If your Shedul account hasn’t been upgraded to include Fresha, email us at info@shedul.com to request your free upgrade.

                                There are still plans to include written reviews too! ????

                              • Sales by type report for each staff member individually

                                It would be ideal to have a sales report for each staff member individually and a break down of cash sales, check sales, and card sales.

                                2 votes
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                                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Book Now button for INSTAGRAM

                                  Like the FB one already in place but for Instagram.

                                  31 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    As long as your account has been upgraded to include Fresha, you’ll be able to add an official book now button for Instagram! :D

                                    Email us at info@shedul.com to request your Fresha upgrade. If you already have it, head to “Online Bookings”>"Channels" to find your unique links for Instagram.

                                  • Cancel button for clients

                                    A cancellation button for clients

                                    4 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Whoop Whoop!

                                      Client’s can now manage their own bookings including Cancel and Reschedule their own appointments.

                                      Email us to request your account be updated to include Fresha so that you can introduce client accounts to your users :D

                                    • Flag bookings that have notes

                                      Would it be possible to put somehow mark the bookings that have notes?
                                      It would be more convenient to see which booking have notes, so you don't have to open every booking to check for it.
                                      I know in a laptop/computer you can hover the mouse over and see the notes, but I only have a tablet at my salon.

                                      3 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        We’ve added a cheeky little speech bubble to the calendar appointments so you can see whether the appointment has important notes or not :D

                                      • Calendar Hide Non-Working Hours

                                        I don't need to see all 24 hrs of the day on the calendar when I look at it. All us to see maybe two hours before and after the shift starts or ends or have that grey area shown before/after shift customizable. Then the actual appointments can spread out to wider blocks - instead of taking 30 min of 24 hr day they would take up 30 min of an 8 hour day

                                        143 votes
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                                          22 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          To reduce the amount of scrolling taking place on the calendar, we have now hidden the non-working hours from the beginning of the day / top of the calendar.

                                          You can still add appointments in the non-working “area” by using the Green + Button in the bottom right hand corner of the calendar :)

                                        • Clients Products Purchase History

                                          Client product purchase items under client. As staff needs to have quick view of the clients purchases of products not to go to reports

                                          97 votes
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                                            completed  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
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