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  1. 2,014 votes
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    391 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We are very proud to announce the soft launch of Fresha Plus.

    Our Fresha Plus package is currently being released to Super Users in the United Kingdom.

    Full launch will be at the end of the month and additional countries will be included in the months to follow.

    Fresha Plus not only offers built in No Show Protection, Late Cancellation Protection and Pay Through App functionalities, but also Smart automated marketing campaigns, marketing dashboards and soon to be added Blast Campaigns and much more!

    Email us at info@shedul.com for more information or head to: https://support.shedul.com/hc/en-us/articles/360019928293

    As always, there’s still so much more to come!

  2. Messages: SMS & Email Marketing

    hi
    happy new year to all at Shedul

    wondering if you can incorporate a feature to send Group emails to clients offering discounts and special offers.

    wouold love to hear as this is a feature that i currently use from my company email account and wondered id its possible to use from the Shedul Platform.
    (would save copy and paste)

    please adv
    thanks
    best wishes for 2018

    I would like to send my clients mailers for specials Via SMS & Email; including Birthdays / Rebook Reminder / Seasonal / Ad-Hoc, Blasts, Newsletter / Marketing Reports / Custom Anniversary Date /…

    1,305 votes
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    220 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We are very proud to announce the launch of Fresha Plus.

    Fresha Plus is our new package that is currently being released to all users in the United Kingdom.

    Additional countries will be included in the following months.

    Fresha Plus not only offers Smart automated marketing campaigns, marketing dashboards and soon to be added Blast Campaigns, but it also includes built in No Show Protection, Late Cancellation Protection and more!

    For more information on Fresha Plus, please follow: https://support.shedul.com/hc/en-us/search?utf8=%E2%9C%93&query=fresha+plus

    And in the meantime, you can still export your client data by going to “Clients” >“Options”>“Download to Excel” to have a full list of your clients’ data to use with Mail Chimp or similar tools for SMS :)

    As always, there’s still so much more to come.

  3. Online Booking: Set Time Slots

    Please could we have an option to only allow clients to book on the hour or half hour times for online booking? Just like you have the option for calendar settings displayed. If people don't want this, they don't have to. Thank you

    314 votes
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    81 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Online Booking Time Slots ⏲️

    We’ve done it! We’ve updated the online booking time slots to allow for 15, 20, 30 mins and 1h intervals!

    This way, you can be more flexible on how granular your online booking availability shows.

    To set this up, head to “Online Booking” > “Settings” and remember to save your changes.

    If you cannot find these tabs, please email us at info@shedul.com

  4. Staff Notifications - Email and SMS

    have a notification through text message for Staff members confirming,cancelling, new appointment booked online, Client Arrival etc just receiving an email is not enough and it would be great to have an android app that notifys you especially for online bookings.

    473 votes
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    89 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Brand New Staff Notifications!

    We’ve created something even better than email and SMS for staff notifications.

    More reliable and more cost effective, we bring you in app notifications!

    Each staff member can now be notified through the bell icon when an appointment has been created or updated. Whether you’ve been booked online or internally, whether it’s rescheduled or canceled, never miss a beat!

    Head to the avatar in the topic right hand corner and click the gear icon to update your Notification Settings

    And next month, you can look forward to the downloadable app with push notifications!

    To read more: https://support.shedul.com/hc/en-us/articles/115001917249-Staff-Notifications

  5. Permissions: Zero Access To Client Information

    Can low user permissions please exclude the message section as this means all staff will have acces to clients contact details. Ideally low users can login to see their own client list for the day and change their hours but nothing further a client contact list is very valuable for a practice and at the moment the current user permissions rely on the staff being fully trustworthy and not leaving taking clients with them

    146 votes
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    31 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Calendar Quick Navigation

    Shortcut buttons to go to 2 weeks, 3 weeks from now, 1 month from now etc. / jump quickly to rebook appointments

    It would be helpful to have the drop down calendar on the "calendar" page to show 2 months at a time. It would also be helpful to have it show the week number as you move along each week. For example: 3 weeks from today would be the week 2nd week in March. It would help when figuring out booking an appointment "x" number of weeks out.

    56 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inventory

    We also need the option to print out the inventory list, for employees to check off as they use, and for a report to be printed with all that needs to be re-ordered.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Marketing & Reporting: Birthday Email & Text

    You have the date of birth option. Is there any way and email can be send a week before to remind you as it would be nice to send a birthday £5 voucher and they may come in and spend more! Serendipity

    316 votes
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    50 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve been busy here at Shedul and we’re very proud to announce the soft launch of Fresha Plus.

    Fresha Plus is our new package that is currently being released to all users in the United Kingdom.

    Additional countries will be enabled in the following months.

    Fresha Plus offers built in, customisable and automated birthday promotions as part of the package. If you’ve signed up to Fresha Plus, simply activate the Birthday campaign, add your custom message, photos and promotion, then sit back and watch the sales roll in!

    Refer to your dedicated marketing dashboard to keep track of how many emails have been sent, how many were opened and how many sales have been created as a result.

    The e-shots send automatically so all you need to do is remember to add the client’s birthday to their client profile :D

    Furthermore, Fresha Plus offers additional automated campaigns to help…

  9. Customize Invoice: Contents

    Can we add an abn on the invoice details?
    + add company logos etc
    + association number

    Customized sequential numbering / Custom notes visible to client / Hide or Show certain booking info / Consitent info across formats / Clients name

    275 votes
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    93 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Done! :D

    We’ve created a brand new Appointment booking window, New Check out flow and more Customisable Invoices.

    These features add loads more customisations for invoices, including:
    - Optional additional text to Invoices
    - Invoice number sequencing per location
    - Standardised content across all invoices
    - Standardised format across all devices
    - Options to show or hide client’s name / details
    - New Invoice design
    - Increased optimisation for mobiles & tablets

    As for checkout:
    - Edit, Add and Delete services during check out
    - Appointment activity log per appointment
    - Visible Appointment History
    - Visible Product Purchase History
    - Express Checkout
    - Easily updatable Booking Notes
    - “Go Back” option during checkout

    In preparation for processing real payments through the system, you will no longer be able to BACK DATE invoices or Payments.

    These will be tracked based on the actual day the invoice is raised and the actual…

  10. Online Booking: Service Description

    the service description for each service to be shown in a pop-up menu that appears once you point and hold the mouse courser over the service...

    69 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. printing staff appointment columns

    being able to print individual staff members appointment columns with the clients that are booked in past appointment colour history.

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Amount of change to client

    it would be great if there was an option to put in the amount of cash given by a client and then work out the change you owe the client.

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Installment Schedule

    Create a payment schedule. So people can pay in instalments and the program has a running tally.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. POS: Change invoice date when using Complete Sales option

    Hi,

    It would be great of the invoice date can be changed when completing a product sale. When I click on the Complete Sales option within the calendar, the invoice date is fixed (current day). Normally this is fine but in some cases I would like to be able to change the date. Overall we are very happy with Shedul! Thanks!

    20 votes
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    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Customers: Automated SMS

    It would be nice if we could have an automated phone call and text to clients for appointment confirmation. Also, I think we should have a capability to text promotional messages to clients individually or in bulk.

    231 votes
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    58 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hooray we have rolled our FREE SMS text message Reminders to the following countries:

    - United States
    - Australia
    - Canada
    - Ireland
    - Singapore
    - South Africa
    - India

    Shedul is the ONLY service that offers SMS for free.

    The United Kingdom have SMS reminders included as part of Fresha Plus Package: https://support.shedul.com/hc/en-us/search?utf8=%E2%9C%93&query=fresha+plus

    We plan to introduce more countries soon please contact us if yours is not on the list.

  16. Export & Import Data

    Great interface, would like to have the ability to download client list and all provided services, history of sales. Also, I would like to have Admin right to delete some reports from Appointments List Report. some data was entered for testing and can not be deleted !

    137 votes
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    29 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    All reports are already exportable.

    For importing clients, go to “Clients” >"Import Clients" and follow the directions.

    You can already export your data whenever you like. Go to “Reports” >"Client List" adjust your filters to All time, View, then Excel for export.

    Please remember, you can restrict who has access to “Reports” with “User Permissions” and therefore restrict who has access to export your client list

  17. Clients Ability to Choose Resource during Online Booking Feature

    I own a children's hair salon that has specialized chairs (Ex. Fire Truck, Police Car, Pink Jeep, etc.) and my clients want to ability to choose their child's chair when they make an appointment online. It is not a problem when they call in because I set up the chairs in the resource/room section, so I am able to assign the chair if I make the appointment myself. However, it would be great if the customers can choose the "resource" at checkout. Perhaps a "Make resource available to clients to choose" feature? If the business selects "no", then it will…

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Print receipt to a Receipt Printer

    Hello,

    Is it possible to have the receipt printed on a wifi receipt printer(s)? The current receipt is required a regular paper type, which I don't think anyone wants to keep that in their wallet or purse?

    8 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Brian, printing with small thermal receipt printers is already supported :) There’s no special settings to change in Shedul, you’ll just need to make sure your computer & internet browser have the correct default paper settings.

  19. Services: Custom Names for Price Levels

    Under services, we should be able to set different pricing levels for hair length as well (in addition to the currently available staff-type based levels)

    16 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Merge Duplicate Clients

    It would be great if we could combine doubled up card files so we have an accurate picture of each client purchases.. Without a receptionist, some of our clients have 3 card profiles, as each stylist may have had difficulty finding their card and then created a new one.

    558 votes
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    87 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We have big news, everyone!

    We’ve launched Merge Clients! We know this was an important feature and highly in demand :D Thank you in advance for all of your votes.

    This feature allows users to either Auto-Merge Clients, by finding all duplicated entries in the system and combine them with one click or Manual Merge, by selecting client entries individually.

    On top of that, Shedul recognizes duplicates whilst a new client is being created, by matching existing data and therefore preventing any new duplicates being created.

    Important – once a client has been merged, they cannot be un-merged.

    It’s also worth highlighting that any staff member who have access to “Clients” will have access to the Merging Clients features.

    With great power, comes great responsibly :)

    Read more about these features here: https://support.shedul.com/hc/en-us/articles/360009474034

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