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  1. App for iPhones and Androids

    APP. WE NEED AN APP :)

    You guys should create a downloadable free app for Shedul that can be downloaded on android and apple devices. This app should also be able to be used offline and then once wifi or data is on it would upload any offline appointments or updates made on the website version. This would be really helpful when on the go, especially since my phone doesn't have data so I'm only able to check my bookings while I'm at home or somewhere else with WiFi. Thanks.

    2,078 votes
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      Hi Team.

      Shedul is already a Web App which means it’s already 100% optimised for mobiles and also means we can automatically release updates and new features every two weeks, without you needing to physically update a downloaded Native App every two weeks.

      Basically, with a Web App, we can auto update your account for you regularly so you always have the latest version! :)

      You can also already open your calendar on your mobile then “Add To Home Screen”. A Shedul Icon will then appear alongside your other applications for quick, easy access.

      The downloadable app is in process, as it’s in high demand, but you’ll see Shedul is 100% optimised for Any Device, Anywhere, Any Time :)

      And freeeeee :D

      Email us if you have any questions! info@shedul.com

    • GDPR structure and instructions

      It has been raised before regarding consent forms. Can we get the structure in place to collect data and a handbook on how to treat data once stored? It should be a top priority with the financial penalties in place for salon owners not treating data properly.

      25 votes
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      • Online Booking Fee/Secure

        Online Booking but client must lock in appointment with credit card and small fee that will be deducted at time of appointment.

        150 votes
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          Hi All,

          We’re developing what we believe to be an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed. They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm. If they no-show, you can choose to apply a no show fee or cancellation fee as you have their card details.

          This way, the clients are not blocked from booking but you’re still protected. These will all be live in the next couple of months.

          Hope that’s all good news?

        • Stocktake

          Can you make it easier to do stocktakes instead of having to go into each product individually

          11 votes
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            We’ve started researching best ways to create a feature for this :)

            You’re welcome to share suggestions and ideas for the simplest and most effect solution!

          • Client account for online booking

            A client account for online booking so clients are able to change/cancel appointments online

            34 votes
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              started  ·  8 comments  ·  Admin →
            • Quicker check out

              Make check out quicker and easier with less clicks for each client

              46 votes
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                started  ·  4 comments  ·  Admin →
              • online bookings

                Clients being able to check and change existing appointments that they have made

                20 votes
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                  started  ·  0 comments  ·  Admin →
                • 1 vote
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                  • Stop the +61 at start of phone number as people ain't drop the zero savvy

                    Basically that...my customers complain they haven't got text cause not +61 4 savvy

                    1 vote
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                      started  ·  0 comments  ·  Admin →
                    • Mobile phone number format

                      Please modify the phone number format for Romania (and many other countries):

                      Everyone writes their phone number starting with 0, so the correct format should be +4 not +40:

                      +4 07xx xxx xxx

                      instead of

                      +40 xx xxx xxxx

                      So an example, the phone number should look like this:
                      +4 0723.456.789

                      not like it does right now:
                      +40 72.345.6789

                      Thank you!

                      29 votes
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                        Thanks for sharing! We’ve started work on this and have addressed a solution. Should be live in a few months so that clients can add whichever format they need :)

                      • all rostered staff

                        It would be nice to only see who is working that given day. You can add this in that drop down menu. Something like the following:

                        All staff
                        all rostered staff
                        jane
                        thomas
                        ....
                        etc

                        4 votes
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                          started  ·  2 comments  ·  Admin →
                        • Client Logins / Client App

                          - Ability to Confirm appointments, and Cancel / Reschedule appointment online

                          There must be client login area. where a client can look at their confirmed appointment or else he can cancel or reschedule their appointment by thier own.

                          Login Access for Clients to manage their own appointments. Ability to book, confirm, cancel, reschedule, rebook etc. / verified credentials

                          736 votes
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                            Next Features To Go Live

                            Watch this space! Will be live in the next few months for key markets and additional countries soon after.

                            Clients will be able to create an account, add a profile picture, book, rebook, reschedule and cancel their own appointments :D

                          • Calendar: Auto Refresh

                            it would be beneficial if the diary automatically updated/syncd every couple of seconds in the background so it was live seeing if another user has changed something, if an online booking has been started etc.
                            at the moment you have to go forward a day and back again or refresh the page everytime you want to book an appointment to make sure somebody hasn't changed or made appointments off there phone or online etc.

                            58 votes
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                              started  ·  10 comments  ·  Admin →
                            • POS: Cash Up / Float, Petty Cash and Tips

                              Cashing up at the end of the day
                              Balancing your float
                              Petty Cash and reports
                              Tip Management - Paying cash for tips that were paid by card

                              228 votes
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                                Head to “Sales” > “Daily Sales” > “Cash Movement Summary” to view all of the payments and payment types you have taken in that day.

                                This is based on the date the payment was made. The Transaction Summary is based on the date the Invoice was raised.

                                The Cash Payment Summary of your payment transactions will help with Cashing-up at the end of the day so you know how much excess cash to remove from your till to balance it :)

                              • Online Booking: Service Description

                                the service description for each service to be shown in a pop-up menu that appears once you point and hold the mouse courser over the service...

                                64 votes
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                                  Hi Everyone,

                                  Good news is you can already apply a Service Description to the service which is visible on the last page of the Online Booking Widget. We will for sure look into adding this description sooner in the online booking process.

                                  Thanks for sharing!

                                • Calendar: Booking Status - Confirmed

                                  Based on my experience with clients, I would really appreciate Book Status - Confirmed. For a beginning that can be just another button, were this information will indicate that my client confirmed upcoming appointment. As a extended version of this feature I would set up remained let say for 24 hours before and on this time clients could get a message/email were they have to reply on with simple "YES". After confirmation I would get a message and I can be sure, that all clients will come on the time.

                                  This feature can be really useful especially for this type…

                                  73 votes
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                                    Confirmed Button is available.

                                    Extended version is something we’d like to incorporate by creating client ‘accounts’ so they can manage their bookings and confirm/reschedule easily.

                                  • Credit Card Integration and Deposits: Online Booking

                                    Card Payments / Online Deposit / Guarantee / Cancellation Fee / No-Show Fee / Payment link in Invoice Email / Tips After Booking / Seamless Checkout

                                    1,595 votes
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                                      Next Features To Go Live

                                      Card payments will be rolled our to key markets over the next few months.

                                      Processing card payments to additional countries will be enabled soon after.

                                      In the meantime, you can still use the POS system to track all financial records, taxes, commissions, tips, inventory, sales, raise invoices and more :)

                                    • CRM: Mobile phone numbers for Mauritius

                                      mobile phone number is not working for mauritius

                                      + 230 5251 2345

                                      it is working only when you don't use the prefix "5"

                                      1 vote
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                                        started  ·  1 comment  ·  Admin →
                                      • Missing export functions

                                        In Sales, Appointments, Custom Range the export buttons for excel and csv are missing!!!!

                                        1 vote
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                                          1 comment  ·  Admin →

                                          Hi Tony, it’s available for all three but not for huge files/custom range files. If you use the pre-set ranges you can export for sure :)

                                          We’re working on allowing you to export wider rangers but in a smart way so it doesn’t slow your system down.

                                          Thanks!
                                          Justyne

                                        • Employees: Payroll Management

                                          This is the first time I have used salon software and I greatly appreciate the service you provide and I look forward to benefitting from your software. Have the best weekend
                                          also would love to have payroll services to use in Australia

                                          77 votes
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                                            Payroll has already started, with reports you can track:
                                            - Staff Commissions
                                            - Staff Working Hours
                                            - Staff Services and Product Sales

                                            Actually hours worked can be tracked under "Sales ">"Appointments"

                                            These reports are all building up to a fully Payroll feature.

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