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  1. 2,006 votes
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      385 comments  ·  Flag idea as inappropriate…  ·  Admin →

      We’re developing an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed.

      They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm.

      If they no-show, you’ll have the choice to apply a no show fee or cancellation fee as you have their card details.

      This way, the clients are not blocki from booking but you’re still protected.

      Countries to have payments enabled first will be:
      UK
      Ireland
      USA
      Canada
      Australia
      New Zealand

    • Messages: SMS & Email Marketing

      hi
      happy new year to all at Shedul

      wondering if you can incorporate a feature to send Group emails to clients offering discounts and special offers.

      wouold love to hear as this is a feature that i currently use from my company email account and wondered id its possible to use from the Shedul Platform.
      (would save copy and paste)

      please adv
      thanks
      best wishes for 2018

      I would like to send my clients mailers for specials Via SMS & Email; including Birthdays / Rebook Reminder / Seasonal / Ad-Hoc, Blasts, Newsletter / Marketing Reports / Custom Anniversary Date /…

      1,297 votes
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        215 comments  ·  Flag idea as inappropriate…  ·  Admin →

        eeek! We’re making excellent progress on our Marketing Features!

        This will be one of the first features to be released in 2019 so we can all start the new year with a bang!

        Phase one will be Email Marketing like originally requested. Feel free to email us at info@shedul.com for a sneak peak video!

      • App for iPhones and Androids

        APP. WE NEED AN APP :)

        You guys should create a downloadable free app for Shedul that can be downloaded on android and apple devices. This app should also be able to be used offline and then once wifi or data is on it would upload any offline appointments or updates made on the website version. This would be really helpful when on the go, especially since my phone doesn't have data so I'm only able to check my bookings while I'm at home or somewhere else with WiFi. Thanks.

        2,288 votes
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          157 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Team.

          Shedul is already a Web App which means it’s already 100% optimised for mobiles and also means we can automatically release updates and new features every two weeks, without you needing to physically update a downloaded Native App every two weeks.

          Basically, with a Web App, we can auto update your account for you regularly so you always have the latest version! :)

          You can also already open your calendar on your mobile then “Add To Home Screen”. A Shedul Icon will then appear alongside your other applications for quick, easy access.

          The downloadable app is in process, as it’s in high demand, but you’ll see Shedul is 100% optimised for Any Device, Anywhere, Any Time :)

          And freeeeee :D

          Email us if you have any questions! info@shedul.com

        • Permissions: Zero Access To Client Information

          Can low user permissions please exclude the message section as this means all staff will have acces to clients contact details. Ideally low users can login to see their own client list for the day and change their hours but nothing further a client contact list is very valuable for a practice and at the moment the current user permissions rely on the staff being fully trustworthy and not leaving taking clients with them

          139 votes
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            started  ·  31 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Mobile phone number format

            Please modify the phone number format for Romania (and many other countries):

            Everyone writes their phone number starting with 0, so the correct format should be +4 not +40:

            +4 07xx xxx xxx

            instead of

            +40 xx xxx xxxx

            So an example, the phone number should look like this:
            +4 0723.456.789

            not like it does right now:
            +40 72.345.6789

            Thank you!

            30 votes
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              11 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for sharing! We’ve started work on this and have addressed a solution. Should be live in a few months so that clients can add whichever format they need :)

            • GDPR structure and instructions

              It has been raised before regarding consent forms. Can we get the structure in place to collect data and a handbook on how to treat data once stored? It should be a top priority with the financial penalties in place for salon owners not treating data properly.

              33 votes
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                8 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Add new clients to email newsletter list.

                When clients register or book an appointment, give them the option ( a checkbox) to request to be added to the companies newsletter list ie sync with mailchimp, aweber etc

                13 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  We’ll be adding a tick box to the client card so you can capture who has opted in to receive marketing material.

                  As Shedul does note currently send marketing material, it’s best to also track this directly with Mail Chimp.

                • Stocktake

                  Can you make it easier to do stocktakes instead of having to go into each product individually

                  11 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We’ve started researching best ways to create a feature for this :)

                    You’re welcome to share suggestions and ideas for the simplest and most effect solution!

                  • Stop the +61 at start of phone number as people ain't drop the zero savvy

                    Basically that...my customers complain they haven't got text cause not +61 4 savvy

                    1 vote
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                      started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Taxes Per-Item-Type

                      Tax on Retail ONLY default option!
                      It would be nice if there was an option to apply tax to all retail products as a default without having to select tax % when entering each individual product!! Our services do not get taxed but all our retail does and if an item is entered without manually selecting the tax option it screws up our books. This automatic option would help eliminate this problem from occurring!!!!

                      9 votes
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                        started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Calendar: Auto Refresh

                        it would be beneficial if the diary automatically updated/syncd every couple of seconds in the background so it was live seeing if another user has changed something, if an online booking has been started etc.
                        at the moment you have to go forward a day and back again or refresh the page everytime you want to book an appointment to make sure somebody hasn't changed or made appointments off there phone or online etc.

                        64 votes
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                          started  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • POS: Cash Up / Float, Petty Cash and Tips

                          Cashing up at the end of the day
                          Balancing your float
                          Petty Cash and reports
                          Tip Management - Paying cash for tips that were paid by card

                          261 votes
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                            49 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Head to “Sales” > “Daily Sales” > “Cash Movement Summary” to view all of the payments and payment types you have taken in that day.

                            This is based on the date the payment was made. The Transaction Summary is based on the date the Invoice was raised.

                            The Cash Payment Summary of your payment transactions will help with Cashing-up at the end of the day so you know how much excess cash to remove from your till to balance it :)

                          • Calendar: Booking Status - Confirmed

                            Based on my experience with clients, I would really appreciate Book Status - Confirmed. For a beginning that can be just another button, were this information will indicate that my client confirmed upcoming appointment. As a extended version of this feature I would set up remained let say for 24 hours before and on this time clients could get a message/email were they have to reply on with simple "YES". After confirmation I would get a message and I can be sure, that all clients will come on the time.

                            This feature can be really useful especially for this type…

                            126 votes
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                              23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Confirmed Button is available.

                              Extended version is something we’d like to incorporate by creating client ‘accounts’ so they can manage their bookings and confirm/reschedule easily.

                            • tax options for product and service.

                              I have the tax worked into services but not products.

                              I understand that I can disable the taxes for the services. But that negates the use of the systems ability to take the tax out for me and show me what it was.

                              Clients like the nice round number for the service, but understand there is extra taxes added onto product.
                              I do not want the taxed amount worked into my profit margin for the products.
                              Is there a way to be able to have tax included in one and excluded in the other??

                              4 votes
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                                started  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • CRM: Mobile phone numbers for Mauritius

                                mobile phone number is not working for mauritius

                                + 230 5251 2345

                                it is working only when you don't use the prefix "5"

                                1 vote
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                                  started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Missing export functions

                                  In Sales, Appointments, Custom Range the export buttons for excel and csv are missing!!!!

                                  1 vote
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Tony, it’s available for all three but not for huge files/custom range files. If you use the pre-set ranges you can export for sure :)

                                    We’re working on allowing you to export wider rangers but in a smart way so it doesn’t slow your system down.

                                    Thanks!
                                    Justyne

                                  • Employees: Payroll Management

                                    This is the first time I have used salon software and I greatly appreciate the service you provide and I look forward to benefitting from your software. Have the best weekend
                                    also would love to have payroll services to use in Australia

                                    83 votes
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                                      17 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Payroll has already started, with reports you can track:
                                      - Staff Commissions
                                      - Staff Working Hours
                                      - Staff Services and Product Sales

                                      Actually hours worked can be tracked under "Sales ">"Appointments"

                                      These reports are all building up to a fully Payroll feature.

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