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  1. 1,802 votes
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      We’re developing an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed.

      They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm.

      If they no-show, you’ll have the choice to apply a no show fee or cancellation fee as you have their card details.

      This way, the clients are not blocki from booking but you’re still protected.

      Countries to have payments enabled first will be:
      UK
      Ireland
      USA
      Canada
      Australia
      New Zealand

    • App for iPhones and Androids

      APP. WE NEED AN APP :)

      You guys should create a downloadable free app for Shedul that can be downloaded on android and apple devices. This app should also be able to be used offline and then once wifi or data is on it would upload any offline appointments or updates made on the website version. This would be really helpful when on the go, especially since my phone doesn't have data so I'm only able to check my bookings while I'm at home or somewhere else with WiFi. Thanks.

      2,257 votes
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        Hi Team.

        Shedul is already a Web App which means it’s already 100% optimised for mobiles and also means we can automatically release updates and new features every two weeks, without you needing to physically update a downloaded Native App every two weeks.

        Basically, with a Web App, we can auto update your account for you regularly so you always have the latest version! :)

        You can also already open your calendar on your mobile then “Add To Home Screen”. A Shedul Icon will then appear alongside your other applications for quick, easy access.

        The downloadable app is in process, as it’s in high demand, but you’ll see Shedul is 100% optimised for Any Device, Anywhere, Any Time :)

        And freeeeee :D

        Email us if you have any questions! info@shedul.com

      • Permissions: Zero Access To Client Information

        Can low user permissions please exclude the message section as this means all staff will have acces to clients contact details. Ideally low users can login to see their own client list for the day and change their hours but nothing further a client contact list is very valuable for a practice and at the moment the current user permissions rely on the staff being fully trustworthy and not leaving taking clients with them

        130 votes
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          started  ·  28 comments  ·  Admin →
        • GDPR structure and instructions

          It has been raised before regarding consent forms. Can we get the structure in place to collect data and a handbook on how to treat data once stored? It should be a top priority with the financial penalties in place for salon owners not treating data properly.

          33 votes
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          • Add new clients to email newsletter list.

            When clients register or book an appointment, give them the option ( a checkbox) to request to be added to the companies newsletter list ie sync with mailchimp, aweber etc

            13 votes
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              We’ll be adding a tick box to the client card so you can capture who has opted in to receive marketing material.

              As Shedul does note currently send marketing material, it’s best to also track this directly with Mail Chimp.

            • Book Now button for INSTAGRAM

              Like the FB one already in place but for Instagram.

              25 votes
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              • Online Booking Fee/Secure

                Online Booking but client must lock in appointment with credit card and small fee that will be deducted at time of appointment.

                165 votes
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                  Hi All,

                  We’re developing what we believe to be an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed. They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm. If they no-show, you can choose to apply a no show fee or cancellation fee as you have their card details.

                  This way, the clients are not blocked from booking but you’re still protected. These will all be live in the next couple of months.

                  Hope that’s all good news?

                • 3 votes
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                  • Stocktake

                    Can you make it easier to do stocktakes instead of having to go into each product individually

                    11 votes
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                      We’ve started researching best ways to create a feature for this :)

                      You’re welcome to share suggestions and ideas for the simplest and most effect solution!

                    • online bookings

                      Clients being able to check and change existing appointments that they have made

                      21 votes
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                        started  ·  0 comments  ·  Admin →
                      • Stop the +61 at start of phone number as people ain't drop the zero savvy

                        Basically that...my customers complain they haven't got text cause not +61 4 savvy

                        1 vote
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                          started  ·  0 comments  ·  Admin →
                        • Mobile phone number format

                          Please modify the phone number format for Romania (and many other countries):

                          Everyone writes their phone number starting with 0, so the correct format should be +4 not +40:

                          +4 07xx xxx xxx

                          instead of

                          +40 xx xxx xxxx

                          So an example, the phone number should look like this:
                          +4 0723.456.789

                          not like it does right now:
                          +40 72.345.6789

                          Thank you!

                          29 votes
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                            Thanks for sharing! We’ve started work on this and have addressed a solution. Should be live in a few months so that clients can add whichever format they need :)

                          • Taxes Per-Item-Type

                            Tax on Retail ONLY default option!
                            It would be nice if there was an option to apply tax to all retail products as a default without having to select tax % when entering each individual product!! Our services do not get taxed but all our retail does and if an item is entered without manually selecting the tax option it screws up our books. This automatic option would help eliminate this problem from occurring!!!!

                            9 votes
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                              started  ·  0 comments  ·  Admin →
                            • all rostered staff

                              It would be nice to only see who is working that given day. You can add this in that drop down menu. Something like the following:

                              All staff
                              all rostered staff
                              jane
                              thomas
                              ....
                              etc

                              4 votes
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                                started  ·  2 comments  ·  Admin →
                              • Calendar: Auto Refresh

                                it would be beneficial if the diary automatically updated/syncd every couple of seconds in the background so it was live seeing if another user has changed something, if an online booking has been started etc.
                                at the moment you have to go forward a day and back again or refresh the page everytime you want to book an appointment to make sure somebody hasn't changed or made appointments off there phone or online etc.

                                64 votes
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                                  started  ·  11 comments  ·  Admin →
                                • POS: Cash Up / Float, Petty Cash and Tips

                                  Cashing up at the end of the day
                                  Balancing your float
                                  Petty Cash and reports
                                  Tip Management - Paying cash for tips that were paid by card

                                  257 votes
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                                    Head to “Sales” > “Daily Sales” > “Cash Movement Summary” to view all of the payments and payment types you have taken in that day.

                                    This is based on the date the payment was made. The Transaction Summary is based on the date the Invoice was raised.

                                    The Cash Payment Summary of your payment transactions will help with Cashing-up at the end of the day so you know how much excess cash to remove from your till to balance it :)

                                  • Online Booking: Service Description

                                    the service description for each service to be shown in a pop-up menu that appears once you point and hold the mouse courser over the service...

                                    69 votes
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                                      Hi Everyone,

                                      Good news is you can already apply a Service Description to the service which is visible on the last page of the Online Booking Widget. We will for sure look into adding this description sooner in the online booking process.

                                      Thanks for sharing!

                                    • Calendar: Booking Status - Confirmed

                                      Based on my experience with clients, I would really appreciate Book Status - Confirmed. For a beginning that can be just another button, were this information will indicate that my client confirmed upcoming appointment. As a extended version of this feature I would set up remained let say for 24 hours before and on this time clients could get a message/email were they have to reply on with simple "YES". After confirmation I would get a message and I can be sure, that all clients will come on the time.

                                      This feature can be really useful especially for this type…

                                      74 votes
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                                        Confirmed Button is available.

                                        Extended version is something we’d like to incorporate by creating client ‘accounts’ so they can manage their bookings and confirm/reschedule easily.

                                      • tax options for product and service.

                                        I have the tax worked into services but not products.

                                        I understand that I can disable the taxes for the services. But that negates the use of the systems ability to take the tax out for me and show me what it was.

                                        Clients like the nice round number for the service, but understand there is extra taxes added onto product.
                                        I do not want the taxed amount worked into my profit margin for the products.
                                        Is there a way to be able to have tax included in one and excluded in the other??

                                        1 vote
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                                          started  ·  1 comment  ·  Admin →
                                        • CRM: Mobile phone numbers for Mauritius

                                          mobile phone number is not working for mauritius

                                          + 230 5251 2345

                                          it is working only when you don't use the prefix "5"

                                          1 vote
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                                            started  ·  1 comment  ·  Admin →
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