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  1. Messages: SMS & Email Marketing

    hi
    happy new year to all at Shedul

    wondering if you can incorporate a feature to send Group emails to clients offering discounts and special offers.

    wouold love to hear as this is a feature that i currently use from my company email account and wondered id its possible to use from the Shedul Platform.
    (would save copy and paste)

    please adv
    thanks
    best wishes for 2018

    I would like to send my clients mailers for specials Via SMS & Email; including Birthdays / Rebook Reminder / Seasonal / Ad-Hoc, Blasts, Newsletter / Marketing Reports / Custom Anniversary Date /…

    917 votes
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      planned  ·  163 comments  ·  Admin →
    • Home Service Appointments: Address Capture / Google Map Pin Drop For Directions

      I’m a mobile hairdresser and In my app I’m using at the moment here is a sat nav option, clients home address added and you just click the clients folder and push the sat nav option and it takes you to your clients address! Would be amazing if it could be added to shedul! I could delete my other business app!

      118 votes
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        planned  ·  2 comments  ·  Admin →
      • Merge Duplicate Clients

        A way to merge Duplicate Clients and a warning if you are trying to add a new client that is already in the system

        421 votes
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        • Staff Notifications - Email and SMS

          have a notification through text message for Staff members confirming,cancelling, new appointment booked online etc just receiving an email is not enough and it would be great to have an android app that notifys you especially for online bookings.

          430 votes
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            We’re planning on developing push notifications for staff notifications, through the Native App, once it’s live.

            In the meantime, staff will receive an email notification anytime someone books online, through your widget.

            Set this up under "Setup">"Staff Notifications"

            You can also give your team restricted log in access so they can log in from their mobiles whilst on the move.

            Head to “Staff” > “Permission Levels” to view and adjust the different levels of access, the go to "Staff">"Staff Members" to allocate the chosen level of access :)

          • Intake Forms, Consent Forms & Questions

            Maybe a way to personalize questions or forms for client to fill out prior to booking an appointment. There are certain services offered that require the client to be 18, fill out certain information, or read over cancellation/appointment policy. It would be great to be able to personalize and incorporate that into the online booking system before they can place an appointment.

            448 votes
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              We do plan on adding custom intake forms to Shedul so that you can manage everything under one roof.

              In the meantime, many businesses are using Google Forms or TypeForm to create forms and questionnaires and adding the URL link to Shedul’s client Email Notifications.

              You can edit notifications under "Setup">"Client Notifications" where you’ll see the different message types for Reminders, Confirmations, Reschedules, Cancellations and Thanks Yous.

              Remember to save changes :)

              GoogleForms: www.google.com/forms/about/
              TypeForm: www.typeform.com/

            • Loyalty card

              I have a loyalty card that 10 appointments and clients get the10 half price.

              99 votes
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                planned  ·  5 comments  ·  Admin →
              • Integrate online payment

                Implement loyalty program based on purchases and visits to the salon

                10 votes
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                  planned  ·  0 comments  ·  Admin →
                • can we introduce fill my book feature

                  if you can add fill my book feature to make it easier to fill empty spots faster by throwing deals or discounts automatically for those time slots. other systems are offering that and it is pretty beneficial for small businesses

                  24 votes
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                    planned  ·  1 comment  ·  Admin →
                  • Clients Products Purchase History

                    Client product purchase items under client. As staff needs to have quick view of the clients purchases of products not to go to reports

                    97 votes
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                      planned  ·  3 comments  ·  Admin →
                    • Export inventory list by category

                      After I filter my inventory list by category, the option to export disappears. I need my products to be listed by category and printable this way. Alphabetical order, order by quantity on hand etc does not help me. Need it listed by category.

                      6 votes
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                        planned  ·  1 comment  ·  Admin →
                      • Edit processing and finishing times

                        Eg for hair colours, add an option to add processing time and with a finishing time that isn’t included in service menu. Like have an open appointment time during an appointment with processing, that the client won’t have to select an after colour service

                        4 votes
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                          planned  ·  0 comments  ·  Admin →
                        • Arabization

                          Please add Arabic to your application. You may start by translating email/SMS notifications and Invoices into Arabic. I would appreciate this very very very much.

                          18 votes
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                            1 comment  ·  Admin →

                            Thanks for sharing! Arabisation is planned for later in the year but in the meantime, you can already add your service menu in Arabic and also go to "Setup">"Client Notifications" and change the all the next to Arabic :)

                          • Grouped unpaid invoices

                            I think it would be better if unpaid invoices for a particular client could be grouped together so they could be settled in one transaction.That way we wouldn't have to look upstairs each invoice and cash them separately

                            1 vote
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                              planned  ·  1 comment  ·  Admin →
                            • Client consent tick box to agree with cancelation policy at time of booking

                              It would be really great to incorporate a check box before clients can finalise a booking, where they need to actively agree to the cancelation policy before proceeding. Can this please be integrated?

                              53 votes
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                                planned  ·  4 comments  ·  Admin →
                              • CONFIRM BUTTON

                                The word CONFIRM is at the top of the page beside the timer but clients don't see or know that it is counting down their time to confirm and if they are on a mobile device unless they scroll down they don't see the real CONFIRM button so they hit the top button and then are frustrated and confused as to why they didn't get a notice for their appointment. Either make the top CONFIRM an actual button to confirm or change the heading to something like TIME REMAINING or just put the counter in its place.

                                7 votes
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                                • Partial Refunds

                                  Refund only part of the invoice. For example,

                                  1. service provided but there are products to be returned.
                                  2. refund full amount except tips.

                                  10 votes
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                                    planned  ·  0 comments  ·  Admin →
                                  • Calendar Hide Non-Working Hours

                                    I don't need to see all 24 hrs of the day on the calendar when I look at it. All us to see maybe two hours before and after the shift starts or ends or have that grey area shown before/after shift customizable. Then the actual appointments can spread out to wider blocks - instead of taking 30 min of 24 hr day they would take up 30 min of an 8 hour day

                                    39 votes
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                                      planned  ·  1 comment  ·  Admin →
                                    • detailed tip report

                                      when calculating out payroll, it would help to have the tip report show details (client, service amount and tip amount) for each stylist. They can see who tipped them how much and will alleviate them searching through the tickets of the week, or searching thru the individual invoices.

                                      5 votes
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                                        planned  ·  0 comments  ·  Admin →
                                      • Block Unwanted Customers

                                        The ability to block certain customers from making an appointment.

                                        165 votes
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                                          planned  ·  42 comments  ·  Admin →
                                        • Same day service Packages

                                          Packages would be great to be able to add, Multiple services in one click. We have a new client package that has 4 services in one, that has its own special price. its too hard to have to manually add them all in and discount it to suit the package

                                          19 votes
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                                            planned  ·  3 comments  ·  Admin →
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