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  1. Staff Notifications - Email and SMS

    have a notification through text message for Staff members confirming,cancelling, new appointment booked online etc just receiving an email is not enough and it would be great to have an android app that notifys you especially for online bookings.

    294 votes
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      planned  ·  69 comments  ·  Admin →
    • Intake Forms & Questions

      Maybe a way to personalize questions or forms for client to fill out prior to booking an appointment. There are certain services offered that require the client to be 18, fill out certain information, or read over cancellation/appointment policy. It would be great to be able to personalize and incorporate that into the online booking system before they can place an appointment.

      257 votes
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        planned  ·  46 comments  ·  Admin →
      • Clients Products Purchase History

        Client product purchase items under client. As staff needs to have quick view of the clients purchases of products not to go to reports

        50 votes
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          planned  ·  1 comment  ·  Admin →
        • Loyalty card

          I have a loyalty card that 10 appointments and clients get the10 half price.

          21 votes
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            planned  ·  2 comments  ·  Admin →
          • Automated SMS in New Zealand!

            It would be great to have a automated text message option here in NZ for appointment reminders and promotional use as well

            22 votes
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              planned  ·  4 comments  ·  Admin →
            • Client consent tick box to agree with cancelation policy at time of booking

              It would be really great to incorporate a check box before clients can finalise a booking, where they need to actively agree to the cancelation policy before proceeding. Can this please be integrated?

              24 votes
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                planned  ·  1 comment  ·  Admin →
              • Calendar Hide Non-Working Hours

                I don't need to see all 24 hrs of the day on the calendar when I look at it. All us to see maybe two hours before and after the shift starts or ends or have that grey area shown before/after shift customizable. Then the actual appointments can spread out to wider blocks - instead of taking 30 min of 24 hr day they would take up 30 min of an 8 hour day

                21 votes
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                  planned  ·  0 comments  ·  Admin →
                • Treatment Courses

                  For each of our treatments, we have a 'Course of ten' option, so rather than one treatment for £44, the client can select a course of ten for £396.

                  Often our clients pay this as a lump sum which means that every time we input a treatment in our calendar, it skews our figures/takings as each treatment shows up as £44 even though we've already taken the money from the client.

                  Is there anyway around this? So if a client select a course of treatment, they pay once and then all subsequent treatments in that course is free as far…

                  19 votes
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                    Hi All,

                    Thanks for sharing! Totally makes sense and we’ll make this happen but there’s a structural change to the client account which we’d need to work on first so might take a little while.

                    In the meantime, you can pre-sell multiple “Service Vouchers” and use each code to redeem as they go, so it’s easy to track and redeem :)

                  • Pay Outstanding Balance / Unpaid Invoices At One

                    Be able to add the overdue apppointment balance to the new appointment upon checkout. To avoid finding the past appointment to checkout seperatly.

                    48 votes
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                      planned  ·  12 comments  ·  Admin →
                    • Block Unwanted Customers

                      The ability to block certain customers from making an appointment.

                      123 votes
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                        planned  ·  22 comments  ·  Admin →
                      • Same day service Packages

                        Packages would be great to be able to add, Multiple services in one click. We have a new client package that has 4 services in one, that has its own special price. its too hard to have to manually add them all in and discount it to suit the package

                        7 votes
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                          planned  ·  1 comment  ·  Admin →
                        • 3 votes
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                            planned  ·  2 comments  ·  Admin →
                          • Restrict Online Booking for Specific Services

                            I created a service group for "Happy Hour" Services where treatments are 50% off. I want clients to be able to book their appointments online, however, is there a way where I can apply a restriction on the happy hour service group to where it only allows clients to book appointments on certain days and times? For example, Mon-Fri 1p-5p.

                            7 votes
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                              planned  ·  0 comments  ·  Admin →
                            • UPCOMING APPOINTMENTS

                              Will be nice to have value of UPCOMING APPOINTMENTS in the home screen report.

                              4 votes
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                                planned  ·  1 comment  ·  Admin →
                              • Minimum Stock - automatically trigger orders

                                It would be helpful if you could have a set quantity to stock for retail. For example If i want 6 Shampoo on my Shelf and Ive sold 4, when i go to do iventory it will do a report telling me to order 4 of that item.

                                6 votes
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                                  planned  ·  3 comments  ·  Admin →
                                • Client Account Balance

                                  Dollar value balance for automated redemption - account credit

                                  Can you credit a customer? If an appointment needs to be changed, we hold the money for when they book with us again in the future, giving them an incentive to come back to us.

                                  39 votes
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                                    planned  ·  2 comments  ·  Admin →
                                  • Online Voucher Templates + Sell Vouchers Online

                                    it would make it easier if clients were able to purchase vouchers online, of course you would need to integrate a payment platform like stripe?, this could also work for clients being able to purchase their services online too.

                                    100 votes
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                                      Really like the idea of this! We’ll be able to support online voucher purchases once we have integrated card processing :)

                                    • Voucher Expiry

                                      Would be great if the Voucher expiry was longer than 1 year. We have to honor a voucher purchased for 3 years

                                      2 votes
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                                        planned  ·  1 comment  ·  Admin →
                                      • Italian translation

                                        Is avalaible any Italian Language/Translation ? like to help you with the Italian Language translation.

                                        36 votes
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                                          planned  ·  10 comments  ·  Admin →
                                        • Report: Rebookings

                                          We need a report that shows the rebookings by staff to ensure we can see who is retaining their clients and track improvement in this area.

                                          18 votes
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                                            planned  ·  1 comment  ·  Admin →
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