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  1. Client Refferal System

    A system to set up and track promotions for client referrals through SMS and e-mail.

    Step 1 - Client "A" visits the salon an hour after their visit they receive a text message saying "... please forward this text to your friends that haven't visited us yet and you both receive "x" amount of your next service. Quote xxxx ..."

    Step 2 - Client "B" visits salon with the unique code/text. After their visit is complete client "A" automatically receives a text to say that their friend has visited the salon and the promotion is automatically recorded on their record…

    26 votes
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    • CRM: Consultation Form

      Allow to customise the client section so I can add all the fields need for a full consultation, therefore all in one place.
      i.e. Doctors contact info, In case of emergency contact info, where did you hear about me?, Why have you chosen me?, signature. (maybe photo as well!)
      With the ability for marketing questions to be put into a graph i.e. how many have found me via internet v word of mouth.

      66 votes
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      • Images, photo's, pics in Products and Services

        It would be great if photo's could be added to Services and Products particularly for people booking or purchasing online where they can't physically see the product and aren't sure what a particular service is. As they say, a picture paints a thousand words.

        30 votes
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        • Clients: attach file

          hi there,

          It will be great if we can attach a file into Clients details.

          We can attach more information like evaluation form, medical restriction, special necessities etc.

          I know there is a similar idea,

          https://shedul.uservoice.com/forums/224306-suggest-new-features/suggestions/11353182-crm-consultation-form

          but this will add more flexibility for details.

          A custom evaluation form for initial interview maybe more atractive and more secure beform put our hands where we dont know what we´ll find.

          Before/After photos will be great also, specified in below idea...

          https://shedul.uservoice.com/forums/224306-suggest-new-features/suggestions/13580775-photos

          Thanks,

          6 votes
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          • Confirm appointment from reminder text

            It would be great if clients could confirm there appointments from there reminder text or email

            144 votes
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            • treatments with no prices

              To have services with price upon quotation. I have many treatments that aren't a specific price and so do not want to put £0.00 or a certain price as this will show on my website. Currently Shedul won't allow services added without a value added. Please add this feature (either price varies/ upon request ) as this would be so useful to have! thank you

              4 votes
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              • Phone numbers starting from zero

                In the UK, many people like to write their phone as starting from zero, like 0740 333 4444, many people don't know they need to specify +44. Please add configuration setting per location that would allow automatic replacement of a leading 0 with the code specified for the location (for example +44).

                3 votes
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                  under review  ·  1 comment  ·  Admin →
                • Groupon Voucher Support

                  Groupon Vouchers

                  1 vote
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                  • Commissions: Tiered Commission Structure / Targets

                    The implemented feature is too simplistic: would need a percentage linked to total monthly sales, so if total < 500 = 10% on total sales, if total 501 < 1000 = 15%; if total > 1000 = 20%

                    8 votes
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                      under review  ·  1 comment  ·  Admin →
                    • Online Booking: Set Time Slots

                      I would like to be able to block out things on my calendar for online bookings.
                      I would really like to use the online booking on my website but I am very worried that clients can book when ever they want leaving gaps I cannot fill with other clients. I have searched and cannot find an area that offers what I need.
                      It would be useful if I can choose what I want to have available for online bookings including services, times, particular days and what staff people can book in for.
                      My salon would not run efficiently if I…

                      68 votes
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                        Hi Kylie,

                        Thanks for getting in touch.

                        Anything White on your calendar is bookable for online, anything Grey is not bookable – this way you can manage your online booking availability to whatever suites you best.

                        Plus you can choose which services are availably for online booking already. Make the adjustment in the service details > online booking.

                        Note that we already have thousands of users using the Online Booking tools and are very happy!

                        Letting client’s book themselves in makes your life a whole lot easier and there’s no problem allowing clients to book themselves in and you reschedule slightly if necessary.

                        So all you need to do is keep your calendar up to date with correct availability.

                        Hope this helps :)

                      • Default staff for tip entry during checkout

                        I am only staff working in my salon. I have to select my name every time I add tip in checkout. Can you make default staff so that I dont have to select every time.
                        In addition, tip should default to same staff who is selected for appointment for multiple staff salons.

                        1 vote
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                        • No Show Policy

                          A way to track clients that did not show for a number of times and maybe create a policy for the next appointment, like a notification informing them that for the next appointment they need to pay a down payment due to the number of times did not show up.

                          40 votes
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                          • Membership

                            Each member own they're own membership card , identified by a distinctive number. I would like to be able to use the member Identification
                            When membership took place
                            When it's over
                            Suspended membership
                            To be able to
                            Send an email reminder "your membership renewal ..."

                            13 votes
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                            • Client Reference Number

                              Assign a customer number to each client, so this can be synced with other client records.

                              6 votes
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                              • Pre treatment advice flag/notes

                                It would be great to have pre treatment advice note pop up at the time of booking. My staff allways forget to tell clients about test patches and pre preparation for treatments. Would be great if we could add a note to services so that it flags up to remind them when booking the appointment.

                                10 votes
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                                  1 comment  ·  Admin →
                                • Option for "Book an Appointment" iFrame to output raw HTML

                                  This would give developers the option to style the iFrame however they want without having to fight with the original styles. Just a small feature that would be nice.

                                  4 votes
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                                  • By quotation

                                    Instead of fixing a cost to a service I would like to create a 'Bespoke Highlights' service with the price tag of 'By Quotation'. Currently you can only type in a fixed price. Can this be altered to allow me to type words instead?

                                    5 votes
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                                    • Notifiations: Email and SMS reminders at different times

                                      I would like to be able to send an email reminder 1 or 2 days before appointment and then an sms reminder a few hours before appointment. This alleviates those who forgot to give time to rebook someone else in that time

                                      19 votes
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                                      • Online Booking: Customize Appearance

                                        Customize online booking widget appearance, size, logo, branding etc....
                                        Color of the embed widget

                                        39 votes
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                                          Thanks for the great suggestion! Next week we will roll out a brand new widget design with a lot of improvements. We have also added customization features to our pipeline for future rollout.

                                        • Online Booking: Url To Be Business Name

                                          When Client selects url, its opens raw url. they feel that we are taking them to another site. Instead of that can we have dedicated url something like www.xyzspa.shedul.com.

                                          11 votes
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                                            Hi Sana,

                                            Thanks for this suggestion – cool idea. We’ll see what we can do.

                                            In the meantime, you can embed the widget into your website so they don’t need to leave your page or you can also add the “booking button” which creates a pop up window above your page.

                                            Will save the illusion of going else where :)

                                            Hope this helps?
                                            Best!
                                            Justyne

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