Suggest New Features
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Online Booking: Set Time Slots
Please could we have an option to only allow clients to book on the hour or half hour times for online booking? Just like you have the option for calendar settings displayed. If people don't want this, they don't have to. Thank you
313 votesWe plan on developing a feature we’re calling “Sticky Bookings” to ensure appointments are booked back to back
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Google calendar sync
Please allow Google calendar 2way syncing
1,118 votes -
POS: Merging invoices: Multiple clients under one invoice
I would like to group multiple clients for easy check out when one person is paying, also link multiple appointments instead of having to edit
357 votes -
Calendar: Delete test appointments rather than Cancel
ability to delete appointments without cancelling
135 votesAll appointments are tracked, including cancelled appointments to ensure that no appointment ever goes “missing”.
You can find all appointments, including cancelled ones under "Sales">"Appointments".
By clicking on the appointment, you’ll be able to see who cancelled the appointment, when.
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Payment & Invoice option to backdate
Please can we have payment date back as bank statements reflect payments later so dates are not corresponding
Clients EFT do card payments which only reflect on bank statements later so if the appointment is completed and payment reflects on statement the next day I need to change the date.With oustanding invoices at month end statement is received on the 1st of the next month and now it is impossible to back date the payment to balance to bank statement, Please reconsider this equest
Thanks
Gail96 votesShedul will soon be processing real payments. For this reason, the invoice and payment dates need to be tracked based on when they actually happen.
We’d recommend starting the ritual of checking out appointments as soon as they have been completed so that your reports are aligned.
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Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before.
Notifiations: Or send Email and SMS reminders at different times
Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before. Many of us have cancellation policies that require 24 hours notice to cancel so it would be nice if clients got a reminder 24-48 hours before and then another one at a seperate pre-scheduled interval.
118 votes -
Edit Invoice After Checkout
Please give option to edit the invoice after checkout sometime its required for the correction of the invoice.
thanks
138 votesOnce and invoice has been raised, it cannot be edited. This is an accounting policy rather than a Shedul policy.
You can however open the invoice, click"More Options" >"Refund" and add new products or services to “Exchange”.
Likewise, you can Void the invoice and put it through again but remember that invoice dates are tracked based on when the invoice is created., so the new sale will be tracked based on the new invoice date.
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Be able to upload company logo onto invoices and emails
To be able to upload personal logo to electric correspondence, emails, and invoices
35 votes -
A Robust Integrated Referral System
In my 10 year experience using online booking software (Acuity, Booker, Mindbody, Genbook...) I've never found one that has robust and useful referral program support! From the referral type screen - I DREAM of an option that says "Who Referred You?" THEN the client could enter the name of the person or business who sent them my way. THEN - and this is the GOOD part - it would seamlessly add one referral to the source's record in Shedul! Imagine being able to look at a client or vendor profile and seeing ALL THE REFERRALS they sent you so you…
80 votes -
"Add on" services- services that dont take any extra time
Is there a way to add on servives to an appt that dont take any extra time? For instance, we offer pedicures but charge extra for a callus treatment, it doesnt take any extra time and it would be great to just add that on at checkout.
A "pop up" add on option, like macdonalds "would u like fries with that?", both for online bookings & insalon/ph bookings,
44 votesHey Sarah, you can add these as “Products” as they have a monetary value but do not take up extra time :)
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Setting Business Hours
Hi, I thought there was a setting a while back whereby you could choose the business opening hours/days? Has this feature been removed or changed?
68 votesHey Everyone, your business hours are your staff working hours which can be found and updated under the “Staff” tab from the main menu :)
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Client notifications need to be able to have different location address on them.
Client notifications need to be able to have different location address on them.
25 votesWe can look into adding a “location_address” code. It might take up all the characters in the SMS though.
For now, we recommend you add your addresses within the email eg
Booked at Location X? Address: …..
Booked at Location X? Address: ….. -
Cancel appointment
Be able to cancel appointment at any time
25 votesWe’ve updated this so that you can cancel appointments within the same day or in the future.
Anything in the past is tracked as a no-show.
This is because we’ll soon be introducing No-Show charges and Late Cancellation charges.
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Online Booking: Tentative & Confirmed Appointments
Online bookings to be approved.
It would be fantastic to have an option, after the initial client approval or account creation,.. to determine whether or not a client can book freely every time, or if they will need approval every time. On an individual basis.
My vision is a simple group of options (drop down) within each client card:
- Always allow online booking
- Always require approval
- Do not allow online bookingThese option would override the set of global rules.
If nothing is selected, global rules still apply.See the idea here:
http://wvbarbers.com/images/client-online-booking.png
http://wvbarbers.com/images/client-online-booking-selected.png169 votesThanks for sharing. It would be great if you could explain why some clients would need to be pre-approved?
Our logic is for Shedul to save you as much time as possible by reducing the steps needed to be taken.
As a result, you can simply publish the hours you are willing to work and clients can book directly with you meaning the appointment is automatically confirmed.
If there’s an approval process, it would be easier for then to call you, which increases your work load.
Keen to hear your thoughts :)
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Permissions: View Only Access
Please could you create an viewer user only the possibility to consulting appointment without acces to add or created or resheduled an appointement
57 votes -
Import Services
hi, i've been playing with curl and shedul services and i'm going to import them from .csv exported table from our old saloon software.
I was wondering if you can create tool like this with fields binding and field default value because I can.
I love schedul
9 votes -
Quotes / Estimates
Would be great to have printable estimates for clients who want just to find out how much a set of procedures would cost them. Eventually these estimates could be converted to invoices.
16 votes -
Custom client appointment request forms for Online Booking.
Custom client appointment request forms for Online Booking.
I find it hard for my company to run successfully when allowing clients to create their own appointments. One client may have short hair and wants one simple all over color application technique that takes 1.5-2 hours where as the next client may have a very complicated color application and it may take 3-4 hours. Each person using this site for their business performs services within different time frames.
If there was a form that asks the right questions any time someone wants to make an appointment they send in the request…10 votes -
Every stylist works at different speeds and yet we can only set one time for each service. This causes a booking issue, especially online.
If each stylist could have a profile and whenever you are booking under their name the time they need for a specific service would be saved under their profile. So if they need 4 hours for a Balayage it automatically adds that, while another stylist may only need 3.
10 votesHey Sumer,
The idea is that you add your average durations and then you can still edit the appointment within the calendar as we appreciate duration might change based on service provider or based on the thickness and length of a client’s hair.
For this reason we developed the multiple pricing types. eg
Service Group: Colour
Service:Balayage
Multiple pricing type: short + time + price
Multiple pricing type: medium + time + price
Multiple pricing type: long + time + priceLikewise, you can drag to extend or shorten the service if you think it’ll be faster.
Finally, you can create multiple service groups per service provider but this would make the online bookings very difficult for clients.
For now, we recommend you add the average durations and then edit the appointment durations within the calendar
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HTML in booking policy
I currently have my booking/cancellation policy in Word format but when transferred over to Shedul it bunches everything up and its hard to read. A client in the midst of booking may breeze through it and miss pertinent information because of the clutter. Allowing HTML or copy and paste in original format would help make everything neater when the client goes to check out.
Also allowing us to upload it in pdf or word format to keep original design would help as well.Hopefully this can be implemented sooner than later.
6 votes
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