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  1. Online Booking: SMS Appointment Reminder

    Appointment reminders for online bookings:
    These occur for regularly scheduled appointments, but not when clients book online.
    Thank you

    13 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Fields to Invoices/Receipts for Health Care Insurance claims

    I've already ranted on another thread about this, but I think it deserves some serious attention if Shedul wants to be truly the BEST option in online booking services across the board. I've been using online booking for 10 years and I am here to tell you that this product is head and shoulders above Acuity, Mindbody, Genbook, Booker, Wix and a bunch of others - all of which I've used! HOWEVER - there is one major and super important area that none of these companies have gotten right and they are missing out on thousands of clients because of…

    12 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    You can now update the details that are displayed on your invoice under "Setup">"Invoices & Receipts" including client’s full name, address and custom notes.

    Likewise, before applying payment, you can select “more options”>"Invoice details" and add ad-hoc notes directly to the invoice.

    Enjoy!

  3. New vs existing Client

    It seems that every client is listed in blue as a "New Client." When an appointment is booked, we are unable to determine if this is in fact a new client and requires new client paperwork, or if it is a returning client. It would be helpful to have options about the client's status when scheduling an appointment. Eg. New client, existing client, reactivation, etc. Thanks!

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Guys,

    This is because you are not “Checking out” your clients.

    Once the service has been finished. Click the appointment, click “Check out” and apply the payment types.

    Once checked out, they system will be able to differentiate new vs returning clients :)

  4. Add 24 hour time setting instead of AM/PM in general options

    Add 24 hour time setting instead of AM/PM in general options

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Services depending from the location

    With different locations you may have services which are not available on all of them. Adding an option to have them only in one or the other calendar would help

    12 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Variable prices for each client

    Ability to have a variable price

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    On the first page of check out, you can manually adjust the price of the service.

    Once completed, you can “Rebook” this service and it’ll create a new service with the exact same duration and price ;)

    Otherwise, your price list should show you average service durations and prices and you can add a note to your service category explaining “Prices may vary due to appointment duration”

  7. POS: Part Payments

    Would be nice if a client had say 3 treatments in one day and total up the price rather than just show the price individually for each one

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reports: Track customers who've not been for a while

    In 'Reports' track clients who've not been for a set period - texting them in bulk an offer to get them back in

    11 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can a discount option at checkout be added?

    Can a discount option (10%, 15%, etc. discount ) feature at checkout be added:

    11 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. A way to change the length it takes to complete a service, for different staff members

    It would be helpful to have a way to alter the time a service takes for different staff members. For example a senior stylist might take 30 mins for a cut and finish, whereas a junior will take 45 mins. If we set it at either of these times, one staff member has to spend time out of a working day adjusting their times when they could be with a client. It would apply to any service where two or more different staff members take different times to complete the same service.

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    You can set this up as “Multiple Pricing” within the service. So create a service called “Cut & Finish”, then opt for multiple pricing, and tier the pricing & timings, ie:

    30 mins $60 caption: Director
    30 mins $50 caption: Senior Stylist
    45 mins $30 caption: Junior Stylist

    Hope this helps!

  11. Employees: Attendance Management

    embedding attendance management would also help in tracking working hours

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. See client name on appt in calendar view on mobile

    Be able to see the clients name on each appointment in the calendar view on mobile devices.

    10 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Facebook Pixel Integration

    Most spas/salons market using Facebook and it's really important to be able to integrate the pixel onto the site. Most other scheduling softwares allow this. It's absolutely vital to have this feature on the app.

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Processing time

    Hi,

    Think the essential element missing is development times.

    When adding new services to your account I think there should be an option to pick development times and once set should be automatic when booking that particular service so that time in between is left blank to book other clients/services in

    Thanks :)

    9 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Tah Dah!

    Did you notice the processing time feature go live yesterday?

    All you need to do now is go into your services and allocate “Process Time” or “Block Time” to the services that require it so it appears in your calendar automatically.

    Process time will allow people to online booking within this time online. Block time will not allow online bookings.

    Keen to hear your thoughts!

  15. Services: Price based on locations

    Location based pricing

    9 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, you can have multiple price lists as the service is attached to the service provider and the service provider is attached to a location :)

    So if Location A only Hair Cuts for a certain price and Staff Member A is set up to provide this Hair Cut then it will not appear on Location B as option :)

    Let me know how you get on.
    Thanks!

  16. facebook booking app

    It would be nice to have a facebook booking app.
    The booking button is great but a facebook booking app would look more professional

    9 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reports: Total Stock Value

    it would be good to have a report that shows how much stock value you currently have

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Quick changing appointments

    Adjusting appointment times in the calender itself, moving appointments around or lengthening/shortening them

    8 votes
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 8 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Roster: Split Shifts

    I work 9am-2 pm then 4:30 to 8pm but its hard to go in and block out the time in between each day

    8 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
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