Suggest New Features

  1. Emailing "upcoming appointments" to clients

    We have a lot of clients that book out for long periods of time - including into the next year. Often we do this at their request when they are not waiting at the desk, and it would be important to be able to have the ability to easily email a list of upcoming appointments without having to go to the trouble of exporting a pdf list and manually emailing

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cancel appointment

    Be able to cancel appointment at any time

    26 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Client notifications need to be able to have different location address on them.

    Client notifications need to be able to have different location address on them.

    24 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delete account

    Enable owners to delete their own account.

    14 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Print option for daily bookings with booking notes

    A print out at the start of the day with clients booked in, with which stylist, any booking notes and the service they are booked for the day. Any previous booking history would be a bonus too. Something to hang in the colour room to keep everyone on track without having to go to desk to check, or worse....missing booking notes about service/clients requirements.

    12 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Display a limited number of random time slots on the widget to make businesses look busy.

    Create a “Make Me Look Busy” feature to show a limited number of random times on any given day (and make you look more valuable by default.)

    11 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Custom client appointment request forms for Online Booking.

    Custom client appointment request forms for Online Booking.
    I find it hard for my company to run successfully when allowing clients to create their own appointments. One client may have short hair and wants one simple all over color application technique that takes 1.5-2 hours where as the next client may have a very complicated color application and it may take 3-4 hours. Each person using this site for their business performs services within different time frames.
    If there was a form that asks the right questions any time someone wants to make an appointment they send in the request…

    10 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Details of voucher redemption

    Sometimes when customers would want to verify the amount/products/services being redeemed, especially when the voucher has been transferred/shared.

    It's good if we are able to click through to the voucher code and see the details of the redemptions done. :) thank you!

    14 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Every stylist works at different speeds and yet we can only set one time for each service. This causes a booking issue, especially online.

    If each stylist could have a profile and whenever you are booking under their name the time they need for a specific service would be saved under their profile. So if they need 4 hours for a Balayage it automatically adds that, while another stylist may only need 3.

    10 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Sumer,

    The idea is that you add your average durations and then you can still edit the appointment within the calendar as we appreciate duration might change based on service provider or based on the thickness and length of a client’s hair.

    For this reason we developed the multiple pricing types. eg
    Service Group: Colour
    Service:Balayage
    Multiple pricing type: short + time + price
    Multiple pricing type: medium + time + price
    Multiple pricing type: long + time + price

    Likewise, you can drag to extend or shorten the service if you think it’ll be faster.

    Finally, you can create multiple service groups per service provider but this would make the online bookings very difficult for clients.

    For now, we recommend you add the average durations and then edit the appointment durations within the calendar

  10. HTML in booking policy

    I currently have my booking/cancellation policy in Word format but when transferred over to Shedul it bunches everything up and its hard to read. A client in the midst of booking may breeze through it and miss pertinent information because of the clutter. Allowing HTML or copy and paste in original format would help make everything neater when the client goes to check out.
    Also allowing us to upload it in pdf or word format to keep original design would help as well.

    Hopefully this can be implemented sooner than later.

    6 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Client Database import/clean up by batch

    I would like to have more control over client database. Some clients are missing the gender, the phone is missing the region code, duplicate clients and etc, but all mistakes done by wrong keying in the information.

    I would like to export the database, fix it in excel and import back, is it possible? Since the import excel available is missing many information.

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Blocked time - all day option and multi-day

    Would love the option to tick a check box for "all day" for blocked time, instead of 12:00am-11:59pm.

    Also, would love to be able to choose 'from date-to date'. I know we can just adjust working days, but if someone is on vacation, on course etc. it's better to see it visually as blocked and the reason. (e.g. I have a staff member who takes 6 weeks off and I'd like to block it easily - the working days still allow someone to mistakingly book her, as we are mobile without set hours).

    20 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatic mail with instruction for previous care

    My customer does get a mail with instruction for previos care 5 days before the appointment. If its possible to add a template? so that they can get the instructios automatically?
    thanks so much :)

    5 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Our idea behind online bookings is to save you as much time as possible. All you need to do is apply the working hours you are willing to work and then your clients can book directly with you. As you are free, it’s automatically confirmed and confirmation messages will send automatically. Otherwise, they are just “applying” for an appointment and it’d be faster for them to call you or email.

    We’ll certainly take note of your request though and raise it with the team. Thanks for sharing!

  15. Barcode scanner using phone camera

    When adding products would be good if you could scan the SK uusing your phone camera. Could also be used for sales through the app.

    55 votes
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    under review  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Credit system

    Have a credit system where clients can block purchase a number of services at a reduced price and then use them to pay for services when they come in. Would need to have the ability to restrict the credits to specific services.
    The voucher system doesn’t quite work as needed for this

    3 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Training Mode

    Ability to enable training mode which would not record any appointments, transactions, payments or modify anything, but allow employees to be trained without modifying real data.

    20 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notifications: More text characters for SMS

    more characters for text messages to send to clients. and a option for clients to reply back "Y"

    36 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

    SMS ‘s are actually pretty unreliable and really expensive so we’re working on a better solution.

    We’re building a client facing application so clients can be reminded through the application and then manage their bookings onlin, meaning there is no need for them to re-confirm again :)

  19. Remove the 'Walk in' option when client name is left blank

    We need to remove the walk in option and always require a client name. If we had to, we would create a 'Jane Doe' client for walk ins, but having this by default when you don't select a name just let's the booking person be lazy and leave it as is.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing.

    The reason there is a walk in option is because sometimes, the client simply does not want to share their contact details. If there’s no details to populate, you can end up with a big database of fake contacts. We’ve seen many data bases that are filled with fake data which directly affects your Marketing activities.

    We once cleaned a data base of 10,000 clients, turned out 60,000 of them were fake. So for this reason, we thought it’d be better to capture correct details or no details rather than fake details.

    Hope that explains :)

  20. Business cost for each service

    Hi, thak you for your great software. Just wonder do you have an option to setup a business cost for each service so that employee commission calculate after minus the business cast amount...

    41 votes
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    under review  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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