Suggest New Features

  1. Merge service and products in one invoice

    It would be great for upselling if we can add both the service and product in one invoice. Since we can add multiple services in one invoice, why not add products as well to the choices? Thanks!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    You can already add products to invoices when you’re checking out an appointment :) On checkout, just click on “+ Add Item to Sale” and you can add products, services or vouchers to their invoice, there is no limit!

  2. Bring back arrived button

    Would love you to bring back the arrive button when a client comes in, would be so much easier for people knowing who's here, Thanks x

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Quicker check out

    Make check out quicker and easier with less clicks for each client

    48 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bring back the completed button

    Please bring back the completed button. Now when we have a client pay in advance for a treatment and apply the payment it shows the treatment as being completed.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Staff product sales

    Staff sales to go back to origional format including product sales

    1 vote
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. You should add a way that we can search for all the clients that does a particular service.

    I would like to know which of my clients do certain services, for instance... presently I would like to have a listing of all my laser hair removal clients and the only way i can do that at the moment is to manually go into each clients profile to see what services they do. I want to be able to access the clients name as well as well as the services they do

    21 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reports: Total Stock Value

    it would be good to have a report that shows how much stock value you currently have

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automated SMS in New Zealand!

    It would be great to have a automated text message option here in NZ for appointment reminders and promotional use as well

    25 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adjust price at checkout

    Adjust price at check out same as duration is adjusted

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. When sending text reminders for appointments to a client who is having multiple services done, they get multiple text messages instead of on

    When sending text reminders for appointments to a client who is having multiple services done, they get multiple text messages instead of one. Is there a way for them to only receive that one reminder instead of multiple. Clients are complaining. Thank You!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Missy,

    This will be because your’e creating multiple appointments rather than one appointment with multiple Services.

    After you add one service to an appointment, if you scroll down, you’ll see an option to add more services.

    One appointment = one reminder and one invoice :)

  11. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Default Appointments to complete at checkout

    Default Appointments to complete at checkout. currently the person doing the checkout has to select that an appoint is complete, surely this should be the default setting or maybe a default value in the setup. If full payment has been taken why would you leave the appointment open?

    ( OK so maybe you took payment in advance but that should allow you to uncheck the Mark Appointment Complete box as it would be much more infrequent than marking complete )

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mary! Thanks for sharing.

    If you check out an appointment in the past, it will automatically be marked as completed. If you check out an appointment in the future, just above the “Checkout” button is a tick box to “Mark Appointment As Completed” :)

    Even if the appointment is marked as completed, you can click on it and change the status to “Confirmed” to uncompleted it.

    Hope this helps!

  13. Reports by payment type

    We'd love to be able to open a report or even an option in the Payment/ Sales tab to show different payment types ie list all payments made by cash or just cheque etc

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. services that we can block from the public from seeing such as a fix app

    id love to be able to have other services on my menu that i don't want the public to access or see online,

    example: ive added a complimentary brow wax and have the service already set to $0 avoiding false sale predictions/discounts

    or if a client needs to come in for a repair on an appointment i want to book in a "fix" time slot and have it go onto their appointment history.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Don't default to or allow unbookable staff

    We have a complex range of staff and services available, including several which only one staff member can provide, and usually only one staff member on at any one time for each service type.

    For this reason, it's really inefficient for us to scroll through all the staff to see who is working on that day, when 90% of the time there's only one choice anyway.

    Please add an option to hide staff that aren't working or able to provide the requested service. Perhaps with a link/option to show them in the rare event it's actually required.

    Also, I notice…

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Stefan, thanks for your suggestion! At the top of the calendar you will see “All Staff”, here you can click and choose to show only Working Staff so only those rostered appear on the calendar, hope this helps?

  16. Gift vouchers should not show up as income recieved when they are redeemed

    vouchers so up as income received when they are sold, they also show up as income received when they are redeemed. They should only show up as income received when they are purchased.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Dashboard: Working Hours need to reflect Closed Days

    While making my 2018 Projected Cash-Flow, I realized my hours were wrong! The dashboard shows working hours per month, as well as what was booked, for Occupancy Rate, which is great, but the working hours did not take into account the FULL WEEK of scheduled Closed Days.

    1 vote
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. New vs existing Client

    It seems that every client is listed in blue as a "New Client." When an appointment is booked, we are unable to determine if this is in fact a new client and requires new client paperwork, or if it is a returning client. It would be helpful to have options about the client's status when scheduling an appointment. Eg. New client, existing client, reactivation, etc. Thanks!

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Guys,

    This is because you are not “Checking out” your clients.

    Once the service has been finished. Click the appointment, click “Check out” and apply the payment types.

    Once checked out, they system will be able to differentiate new vs returning clients :)

  19. Tips split by percent of service or manually splitting

    If a service is done by two people on one client, and the system automatically split the tips 50/50 then it is a little unfair if one service was way lesser than the other. Can we split tips by percentage or manually splitting?

    22 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Variable prices for each client

    Ability to have a variable price

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    On the first page of check out, you can manually adjust the price of the service.

    Once completed, you can “Rebook” this service and it’ll create a new service with the exact same duration and price ;)

    Otherwise, your price list should show you average service durations and prices and you can add a note to your service category explaining “Prices may vary due to appointment duration”

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