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  1. Gift vouchers should not show up as income recieved when they are redeemed

    vouchers so up as income received when they are sold, they also show up as income received when they are redeemed. They should only show up as income received when they are purchased.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Dashboard: Working Hours need to reflect Closed Days

      While making my 2018 Projected Cash-Flow, I realized my hours were wrong! The dashboard shows working hours per month, as well as what was booked, for Occupancy Rate, which is great, but the working hours did not take into account the FULL WEEK of scheduled Closed Days.

      1 vote
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        completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • New vs existing Client

        It seems that every client is listed in blue as a "New Client." When an appointment is booked, we are unable to determine if this is in fact a new client and requires new client paperwork, or if it is a returning client. It would be helpful to have options about the client's status when scheduling an appointment. Eg. New client, existing client, reactivation, etc. Thanks!

        12 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Guys,

          This is because you are not “Checking out” your clients.

          Once the service has been finished. Click the appointment, click “Check out” and apply the payment types.

          Once checked out, they system will be able to differentiate new vs returning clients :)

        • Facebook Pixel Integration

          Most spas/salons market using Facebook and it's really important to be able to integrate the pixel onto the site. Most other scheduling softwares allow this. It's absolutely vital to have this feature on the app.

          9 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            As long your account has been upgraded to include Fresha, you’ll be able to track Facebook Pixels under “Online Bookings”>"Analytics".

            Email us at info@shedul.com to request your free Fresha upgrade!

          • Tips split by percent of service or manually splitting

            If a service is done by two people on one client, and the system automatically split the tips 50/50 then it is a little unfair if one service was way lesser than the other. Can we split tips by percentage or manually splitting?

            22 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Variable prices for each client

              Ability to have a variable price

              11 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                On the first page of check out, you can manually adjust the price of the service.

                Once completed, you can “Rebook” this service and it’ll create a new service with the exact same duration and price ;)

                Otherwise, your price list should show you average service durations and prices and you can add a note to your service category explaining “Prices may vary due to appointment duration”

              • Block Unwanted Customers

                The ability to block certain customers from making an appointment.

                218 votes
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                  52 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Blocking Clients has gone live!

                  We have released new features that will give you the ability to block unwanted clients from being able to book online, along with clear notifications and information for all staff members to see why these clients have been blocked.

                  Blocked Clients will not be able to: book online, rebook or reschedule, nor will they be able to leave reviews or ratings, so this should really cut out all the regular no showers and creepers.

                  For more information you can see our article here: https://support.shedul.com/hc/en-us/articles/360014101574

                • Staff View by default

                  Calendar view should start with "all staff" by default. That will make easy find appointments based on the general view.
                  Thanks!

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • New Appointment: Transfer number over from search to "new client"

                    When searching customer by phone do not have it'd better when click add new, the phone number still keep there. Thank you

                    1 vote
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                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Calendar - time intervals

                      You've got 5, 10, 15 and 30 minute intervals...could you set up a 20 minute interval for us?
                      Thanks for considering it.

                      6 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Online Booking Time Slots ⏲️

                        We’ve done it! We’ve updated the online booking time slots to allow for 15, 20, 30 mins and 1h intervals!

                        This way, you can be more flexible on how granular your online booking availability shows.

                        To set this up, head to “Online Booking” > “Settings” and remember to save your changes.

                        If you haven’t been upgraded to Fresha yet, email us at info@shedul.com for your free upgrade so that you can make the most of these features!

                      • It would be great to have an edit client info button when you click on the appointment.

                        It could take you straight to the client card from their appointment instead of having to search for the client to edit their information.

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey Samantha, you can already click on an appointment, click “edit” and you’ll see the clients’ name is Blue. Anything blue is clickable and editable :)

                        • Gift voucher redemptions should not count in sales total

                          When the voucher is sold (for example for cash), it's counted in sales total. Then, when it's redeemed, it's counted in total sales again. This double counts the voucher sales and redemption in the total sales value. The redemptions should not be added to the total sales value for the day, as the fact of sale happened on the date of the voucher sale.

                          115 votes
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                            17 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Snazzy New Reports For You!

                            We’ve completely revamped your reports!

                            Not only the design and structure, but we’ve introduced 20 new reports as well as changed how Vouchers are tracked.

                            And that’s not even mentioned the lighting fast loading speed!

                            All vouchers are now tracked in the “Accrual” accounting model. This ensures vouchers are only calculated once within your reports, meaning:
                            - Voucher Sales are now excluded from all “Sales” Reports under “Analytics”
                            - Voucher Sales are included in all “Payment” Reports
                            - “Payment” Reports exclude Voucher Redemptions.

                            Eg If I sell a $100 voucher today and the client pays in cash, it will show the $100 cash payment in my “Payment Summary” report. If the client redeems the voucher that same day, the redemption will not show on the “Payment Summary”.

                            TIP: You’ll notice Voucher sales are tracked separately within the “Finances Summary” report.

                            Once a voucher is…

                          • Professional Stock Control / Ordering

                            When we receive a stock order, it would save time to be able to enter all at once, instead of having to go into each item and adjust stock levels manually. For example, if we could select the items received and add in the number of each received all into one window, then the system would update all stock levels automatically.

                            49 votes
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                              7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Minimum Stock - automatically trigger orders

                              It would be helpful if you could have a set quantity to stock for retail. For example If i want 6 Shampoo on my Shelf and Ive sold 4, when i go to do iventory it will do a report telling me to order 4 of that item.

                              5 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                When editing your Product details, you can add a “Reorder Point” as well the “Reorder Quantity”.

                                As soon as your stock levels hit the Reorder Point, the Reorder Quantity will appear on a new Order. You’ll then be able to review the order, make edits where applicable, raise the other and email it directly to your suppliers :)

                              • 1 vote
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 hour intervals

                                  I have just started using schedule for my dance studio and it would be really great if there could be a 1 hour interval as all lessons are one hour, please let me know if you could do this

                                  6 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Online Booking Time Slots ⏲️

                                    We’ve done it! We’ve updated the online booking time slots to allow for 15, 20, 30 mins and 1h intervals!

                                    This way, you can be more flexible on how granular your online booking availability shows.

                                    To set this up, head to “Online Booking” > “Settings” and remember to save your changes.

                                    If you haven’t been upgraded to Fresha yet, email us at info@shedul.com for your free upgrade so that you can make the most of these features!

                                  • Delete non-used service from appointment.

                                    I'd like to delete a service that wasn't done upon checkout or even from the calendar. If two appointments are linked IE: facial and brow wax and I don't do the brow wax, I should be able to just delete that service instead of having to cancel then rebook the entire appointment. Thank you.

                                    2 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      When you edit the appointment on the calendar there’s a little “X” on the right hand side of the service which you can click to delete the service :)

                                    • Multiple Tax Rates Per-Item

                                      Multiple separate tax rates, setup in separate fields, and listed on separate lines of an invoice would be essential in Canada, one each for PST, GST & HST, depending on the province, as noted here: http://www.retailcouncil.org/quickfacts/taxrates and here: http://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/rts-eng.html

                                      241 votes
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                                        completed  ·  28 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Refreshments

                                          It would be great if there was somewhere in the Client profile where I could add what drink the client usually has.. eg: Coffee white with 1 sugar

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Guys, thanks for sharing!

                                            When editing the client’s contact details there are "Client Notes| which appear on every single appointment. Here you’d add regular formulas, allergies and drink preference as it’ll show on every single appointment the book.

                                            Hope this helps?

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