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  1. 3 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Refreshments

      It would be great if there was somewhere in the Client profile where I could add what drink the client usually has.. eg: Coffee white with 1 sugar

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Guys, thanks for sharing!

        When editing the client’s contact details there are "Client Notes| which appear on every single appointment. Here you’d add regular formulas, allergies and drink preference as it’ll show on every single appointment the book.

        Hope this helps?

      • Clients who just want to buy retail.

        If an existing client wants to pop in and buy retail there should be an option to just add the retail to there name without having an appointment booked in. That way you can look at what retail client have purchased and it's added to the their sales.

        22 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          To sell products on their own, just click the Green Button in the bottom right hand corner to create a “New Sale” – here you can sell products and vouchers on their own :)

        • Split Payment

          would love to have this feature, sometimes they pay part of cash and part of credit card and part of gift card

          32 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Guys,

            You can already do this :)

            During checkout, just update the “Payment” amount being paid eg £20 then click Cash, then £20 and click card, the £20 and Redeem a voucher.

            Email info@shedul.com for more guidance

          • Can we please limit staff privileges to the entire client list

            Can we please have an option to limit the client info staff members are privy to. I don't want my staff seeing all the client info in a huge list so they can print it off and store for their own use in future but I do need them to be able to add information, like contact numbers or client notes after an appointment. For example. Josie is a walk in and visits us for a cut on her first appointment. Staff forget to take her contact number on checkout. Josie then books in for a colour on her second…

            8 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              You can remove access to the entire Client List you but they will still be able to search for a client number whilst creating an appointment :)

            • Client Address in Import and Export

              The adress of client is usefull for advertising campain but currently the information is not included in the client list report export

              45 votes
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                10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Client addresses are now included when you export your entire client list from under “Clients”

                As for importing, we can continue to import addresses as part of the client notes :)

              • A report detailing card payments as per stylist

                I have a rent a chair salon, with one master card machine that is located next to the appointment system. If you could make a report to say how much much each stylists client has paid with the card machine would be extremely useful.

                3 votes
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  You have this report under "Reports"> “Payment Summary” where you can filter by staff and see payment types received.

                  Note that during Check out, the payment “received by” defaults to whoever is logged in. So if you want this to be tracked by the service provider, they will need to remember to change the “Received by” to their own name, which will then be reflected on the Payment Summary report :)

                • Back Navigation During Checkout

                  A back button when you want to check out a customer. For example when you go through to invoicing and the receptionist forgot to add a treatment or product, to be able to go back to to correct the mistake before you finish and raise the invoice.

                  111 votes
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                    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Along with Shedul’s new designs, during checkout and whilst applying your payment type, you can now “Go Back”.

                    If you’ve realised you’ve applied the wrong payment type, have forgotten to apply a discount or edit the service / add a product, you can now select “Back to payment” – this will clear the payments applied, or click the small “x” next to the payment type. Likewise, you can simply continue editing the service or product as this will clear the payments applied.

                    This allows you to freely to continue making edits to the sale and payment type, before raising the invoice.

                    NOTE: Invoices cannot be edited once raised. This new process will give you more chances to ensure the invoice is correct before raising it. You can however Void and recreate an invoice or Refund and Exchanged for a new invoice.

                    These are accounting policies rather than a Shedul’s.

                  • I want to be able to write private info in diary

                    I want to be able to use it as my diary too so I don't book a client on when I have a meeting for example There needs to be a way of writing this in Atcthe moment because Ingave to put what type of appointment it is I can't do that I can block it out but that doesn't tell me where I am Some thing like a box to tick to switch to private and allow a freestyle entry would be good

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Helyn,

                      Thanks for sharing.

                      Good news is you can already do this through the ‘create block time’ option where you can also include a description eg – meeting :)

                    • Cancel one out of multiple bookings

                      When a client has booked multiple services and wants to cancel one of them, I can only cancel all appointments and re-book the ones the clients wants to keep. Is it possible to separate the appointments, so that only one service will be cancelled?

                      1 vote
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        To cancel one service out of multiple with an appointment, go to “edit” then click the “x” on the right hand side of the service you want to remove :)

                      • Customer Retention Report: Date range, to and from

                        There is an option for custom range but i want to be able to see how many clients haven't visited since January for example rather than how many haven't returned up to the current or specified date

                        The custom range should have a start and end date and not just an end date

                        7 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Head to "Analytics">"Reports">"Client Retention" to apply your date ranges and to see how long it’s been since someone visited you :)

                        • See client name on appt in calendar view on mobile

                          Be able to see the clients name on each appointment in the calendar view on mobile devices.

                          10 votes
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                            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • embed code of link to my own customized button on my website

                            Please create an embed code to link to my own button creation on my website instead of your book now button that opens a small window within my website as I didn't like the idea or functionality of this and would rather the button open up a new tab/page when clicked so it can be viewed fully. Also a way for potential clients to search for me on the Shedul website.

                            1 vote
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              To open your widget on a new tab, you can find this under “Online Bookings”>"Online Booking Page" where you will see your blue URL :)

                            • Itemised Voucher Report.

                              It would be great if we could generate a report for vouchers and if it had the option to Itemise these so we can see who that have been sold to, amount and expiry date.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Complete – each appointment has Booking Notes that can be adjusted before and after completion by “Editing” the appointment.

                                • clickable url in messages to clients

                                  It would be great to be able to put clickable links into the client messages. For instance, being able to generate a clickable link to our website or our google review page for the 'Thank-you for visiting' email.

                                  2 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Default staff for tip entry during checkout

                                    I am only staff working in my salon. I have to select my name every time I add tip in checkout. Can you make default staff so that I dont have to select every time.
                                    In addition, tip should default to same staff who is selected for appointment for multiple staff salons.

                                    6 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • printing staff appointment columns

                                      being able to print individual staff members appointment columns with the clients that are booked in past appointment colour history.

                                      4 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • adjusting appoitments time blocks

                                        When appointments are made. They might not always fit in the gaps... would be easier if we could adjust appointment times on the calendar to fit in in the gaps.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Guys,

                                          If I"ve understood this correctly, you can now drag to extend the appointment duration to help you with filling gaps :)

                                        • BARCODING

                                          BARCODING

                                          0 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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