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  1. Google calendar sync

    Please allow Google calendar 2way syncing

    1,278 votes
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    305 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Very much appreciate this is an important feature request for our users! As soon as we have gone live with Payment processing, No Show Protection, the Native app, marketing features and packages, we’ll then have the capacity to take this one :)

    All other features should be live in the next couple of months <3

  2. App for iPhones and Androids

    APP. WE NEED AN APP :)

    You guys should create a downloadable free app for Shedul that can be downloaded on android and apple devices. This app should also be able to be used offline and then once wifi or data is on it would upload any offline appointments or updates made on the website version. This would be really helpful when on the go, especially since my phone doesn't have data so I'm only able to check my bookings while I'm at home or somewhere else with WiFi. Thanks.

    2,311 votes
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    157 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Team,

    The downloadable app with in built staff notification will be ready to download from the start of Autumn :D

    In the meantime, Shedul is already a Web App which means it’s already 100% optimised for mobiles and also means we can automatically release updates and new features every two weeks, without you needing to physically update a downloaded Native App every two weeks.

    With a Web App, we can auto update your account for you regularly so you always have the latest version! :)

    You can also already open your calendar on your mobile then “Add To Home Screen”. A Shedul Icon will then appear alongside your other applications for quick, easy access.

    The downloadable app is in process, as it’s in high demand, but you’ll see Shedul is 100% optimised for Any Device, Anywhere, Any Time :)

    Email us if you have any questions! info@shedul.com

  3. POS: Merging invoices: Multiple clients under one invoice

    I would like to group multiple clients for easy check out when one person is paying, also link multiple appointments instead of having to edit

    376 votes
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    under review  ·  63 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Payment & Invoice option to backdate

    Please can we have payment date back as bank statements reflect payments later so dates are not corresponding
    Clients EFT do card payments which only reflect on bank statements later so if the appointment is completed and payment reflects on statement the next day I need to change the date.With oustanding invoices at month end statement is received on the 1st of the next month and now it is impossible to back date the payment to balance to bank statement, Please reconsider this equest
    Thanks
    Gail

    115 votes
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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Shedul will soon be processing real payments. For this reason, the invoice and payment dates need to be tracked based on when they actually happen.

    We’d recommend starting the ritual of checking out appointments as soon as they have been completed so that your reports are aligned.

  5. Edit Invoice After Checkout

    Please give option to edit the invoice after checkout sometime its required for the correction of the invoice.

    thanks

    170 votes
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    27 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Once and invoice has been raised, it cannot be edited. This is an accounting policy rather than a Shedul policy.

    You can however open the invoice, click"More Options" >"Refund" and add new products or services to “Exchange”.

    Likewise, you can Void the invoice and put it through again but remember that invoice dates are tracked based on when the invoice is created., so the new sale will be tracked based on the new invoice date.

  6. Attach and include Intake Forms, Consent Forms & Questions

    Maybe a way to personalize questions or forms for client to fill out prior to booking an appointment. There are certain services offered that require the client to be 18, fill out certain information, or read over cancellation/appointment policy. It would be great to be able to personalize and incorporate that into the online booking system before they can place an appointment.

    561 votes
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    65 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We do plan on adding custom intake forms to Shedul so that you can manage everything under one roof.

    In the meantime, many businesses are using Google Forms or TypeForm to create forms and questionnaires and adding the URL link to Shedul’s client Email Notifications.

    You can edit notifications under "Setup">"Client Notifications" where you’ll see the different message types for Reminders, Confirmations, Reschedules, Cancellations and Thanks Yous.

    Remember to save changes :)

    GoogleForms: www.google.com/forms/about/
    TypeForm: www.typeform.com/

  7. Loyalty Management System

    To grow your business with efficiency you need to run the campaigns to gain customer loyalty for your service or product. Now, this practice has now become a trend. The various reward system which you can offer your frequent customers. You can include You can offer rewards, coupons, discounts, free merchandise, etc. You create various tiers for categorizing your customers.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before.

    Notifiations: Or send Email and SMS reminders at different times

    Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before. Many of us have cancellation policies that require 24 hours notice to cancel so it would be nice if clients got a reminder 24-48 hours before and then another one at a seperate pre-scheduled interval.

    134 votes
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    under review  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Text Reminder to show business name

    The text reminders show to the client as Fresha. Could this be updated to show the company name so it’s easier for them to know who the text has come from?

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Disable Checkout Feature & Change Price When Booking Appointment In

    Disabling the checkout feature would be very helpful as we have no use for this feature. If a client does not show up we simply mark as cancelled/no show etc, and all other clients booked in are left as is if they show up and pay as usual.

    The vast majority of our clients all have different prices. So being able to change the price at the time of booking (rather than at checkout) would allow us to be much more accurate in pricing. At this time we book up to a year in advance and remembering each price at…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change/Reschedule appointments between locations

    I would like to see an option to reschedule/change appointments between multiple locations. Currently, I have 8 locations, and I will need to cancel the appointments & recreate them under the new location. When I hit "reschedule", it does not allow me to select the alternate location to display the calendar & move the appointment.

    20 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. change walk in to clients name

    Once the booking is made as walk-in, there should be away to add the name and client name without re booking

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hi, I've just discovered Shedul and it's AWESOME!

    We have a multi room clinic and when using the all resources view it looks just like our paper diary, however it would be brilliant if I could allocate a team member to the room for the day and it shows their name under the room name at the top... Then it would be the absolute star of the show for diary management. I've trialled so many over the years and right now, I can't find the catch with Shedul - absolutely amazing!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Online Booking: Tentative & Confirmed Appointments

    Online bookings to be approved.

    It would be fantastic to have an option, after the initial client approval or account creation,.. to determine whether or not a client can book freely every time, or if they will need approval every time. On an individual basis.

    My vision is a simple group of options (drop down) within each client card:
    - Always allow online booking
    - Always require approval
    - Do not allow online booking

    These option would override the set of global rules.
    If nothing is selected, global rules still apply.

    See the idea here:
    http://wvbarbers.com/images/client-online-booking.png
    http://wvbarbers.com/images/client-online-booking-selected.png

    183 votes
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    41 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing. It would be great if you could explain why some clients would need to be pre-approved?

    Our logic is for Shedul to save you as much time as possible by reducing the steps needed to be taken.

    As a result, you can simply publish the hours you are willing to work and clients can book directly with you meaning the appointment is automatically confirmed.

    If there’s an approval process, it would be easier for then to call you, which increases your work load.

    Keen to hear your thoughts :)

  15. Text to Stylist when Client Arrives

    It would be cool if a text was sent to the stylist when we checked in their client at the front. That way we won't have to leave the desk to let them know! And btw...we love Shedul :)

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Birthday report and reminders

    Birthday report and reminders

    121 votes
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    under review  ·  20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Blocking Lunch Breaks

    We block lunch breaks using a recurring appointment, however, selecting "ongoing" creates different end dates that can expire. Room for improvement. Appreciated

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. "Add on" services- services that dont take any extra time

    Is there a way to add on servives to an appt that dont take any extra time? For instance, we offer pedicures but charge extra for a callus treatment, it doesnt take any extra time and it would be great to just add that on at checkout.

    A "pop up" add on option, like macdonalds "would u like fries with that?", both for online bookings & insalon/ph bookings,

    48 votes
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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Client Confirm Appointment Text

    I think it would be nice if in the sms confirmation it would say "respond YES to confirm" and once the client confirms we are notified

    307 votes
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    43 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Team,

    We’re actually developing an even better solution than the client having to reply and re-confirm. We’re building a client facing application so they can “manage their bookings” including book, rebook, reschedule, cancel and even leave reviews!

    As it’s all live bookings, it’s automatically confirmed. They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm. If they no-show, you can choose to apply a no show fee or cancellation fee as you have their card details, once processing payments is live.

    Let us know your thoughts!

  20. Setting Business Hours

    Hi, I thought there was a setting a while back whereby you could choose the business opening hours/days? Has this feature been removed or changed?

    71 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
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