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  1. 2,006 votes
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      385 comments  ·  Flag idea as inappropriate…  ·  Admin →

      We’re developing an even better solution than the client having to pay deposits. We’re building a client facing application so they can “manage their bookings” including reschedule, rebook and cancel but it’s attached to their card details. As it’s all live bookings, it’s automatically confirmed.

      They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm.

      If they no-show, you’ll have the choice to apply a no show fee or cancellation fee as you have their card details.

      This way, the clients are not blocki from booking but you’re still protected.

      Countries to have payments enabled first will be:
      UK
      Ireland
      USA
      Canada
      Australia
      New Zealand

    • Messages: SMS & Email Marketing

      hi
      happy new year to all at Shedul

      wondering if you can incorporate a feature to send Group emails to clients offering discounts and special offers.

      wouold love to hear as this is a feature that i currently use from my company email account and wondered id its possible to use from the Shedul Platform.
      (would save copy and paste)

      please adv
      thanks
      best wishes for 2018

      I would like to send my clients mailers for specials Via SMS & Email; including Birthdays / Rebook Reminder / Seasonal / Ad-Hoc, Blasts, Newsletter / Marketing Reports / Custom Anniversary Date /…

      1,297 votes
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        215 comments  ·  Flag idea as inappropriate…  ·  Admin →

        eeek! We’re making excellent progress on our Marketing Features!

        This will be one of the first features to be released in 2019 so we can all start the new year with a bang!

        Phase one will be Email Marketing like originally requested. Feel free to email us at info@shedul.com for a sneak peak video!

      • Google calendar sync

        Please allow Google calendar 2way syncing

        1,248 votes
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          under review  ·  303 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • App for iPhones and Androids

          APP. WE NEED AN APP :)

          You guys should create a downloadable free app for Shedul that can be downloaded on android and apple devices. This app should also be able to be used offline and then once wifi or data is on it would upload any offline appointments or updates made on the website version. This would be really helpful when on the go, especially since my phone doesn't have data so I'm only able to check my bookings while I'm at home or somewhere else with WiFi. Thanks.

          2,288 votes
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            157 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Team.

            Shedul is already a Web App which means it’s already 100% optimised for mobiles and also means we can automatically release updates and new features every two weeks, without you needing to physically update a downloaded Native App every two weeks.

            Basically, with a Web App, we can auto update your account for you regularly so you always have the latest version! :)

            You can also already open your calendar on your mobile then “Add To Home Screen”. A Shedul Icon will then appear alongside your other applications for quick, easy access.

            The downloadable app is in process, as it’s in high demand, but you’ll see Shedul is 100% optimised for Any Device, Anywhere, Any Time :)

            And freeeeee :D

            Email us if you have any questions! info@shedul.com

          • POS: Merging invoices: Multiple clients under one invoice

            I would like to group multiple clients for easy check out when one person is paying, also link multiple appointments instead of having to edit

            368 votes
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              under review  ·  63 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Attach and include Intake Forms, Consent Forms & Questions

              Maybe a way to personalize questions or forms for client to fill out prior to booking an appointment. There are certain services offered that require the client to be 18, fill out certain information, or read over cancellation/appointment policy. It would be great to be able to personalize and incorporate that into the online booking system before they can place an appointment.

              555 votes
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                65 comments  ·  Flag idea as inappropriate…  ·  Admin →

                We do plan on adding custom intake forms to Shedul so that you can manage everything under one roof.

                In the meantime, many businesses are using Google Forms or TypeForm to create forms and questionnaires and adding the URL link to Shedul’s client Email Notifications.

                You can edit notifications under "Setup">"Client Notifications" where you’ll see the different message types for Reminders, Confirmations, Reschedules, Cancellations and Thanks Yous.

                Remember to save changes :)

                GoogleForms: www.google.com/forms/about/
                TypeForm: www.typeform.com/

              • Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before.

                Notifiations: Or send Email and SMS reminders at different times

                Ability to send appointment reminders at 2 set intervals, I.e. 24 hours before and 3 hours before. Many of us have cancellation policies that require 24 hours notice to cancel so it would be nice if clients got a reminder 24-48 hours before and then another one at a seperate pre-scheduled interval.

                127 votes
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                  under review  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Permissions: Zero Access To Client Information

                  Can low user permissions please exclude the message section as this means all staff will have acces to clients contact details. Ideally low users can login to see their own client list for the day and change their hours but nothing further a client contact list is very valuable for a practice and at the moment the current user permissions rely on the staff being fully trustworthy and not leaving taking clients with them

                  139 votes
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                    started  ·  31 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Online Booking: Tentative & Confirmed Appointments

                    Online bookings to be approved.

                    It would be fantastic to have an option, after the initial client approval or account creation,.. to determine whether or not a client can book freely every time, or if they will need approval every time. On an individual basis.

                    My vision is a simple group of options (drop down) within each client card:
                    - Always allow online booking
                    - Always require approval
                    - Do not allow online booking

                    These option would override the set of global rules.
                    If nothing is selected, global rules still apply.

                    See the idea here:
                    http://wvbarbers.com/images/client-online-booking.png
                    http://wvbarbers.com/images/client-online-booking-selected.png

                    179 votes
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                      39 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Thanks for sharing. It would be great if you could explain why some clients would need to be pre-approved?

                      Our logic is for Shedul to save you as much time as possible by reducing the steps needed to be taken.

                      As a result, you can simply publish the hours you are willing to work and clients can book directly with you meaning the appointment is automatically confirmed.

                      If there’s an approval process, it would be easier for then to call you, which increases your work load.

                      Keen to hear your thoughts :)

                    • client confirm appointment text

                      I think it would be nice if in the sms confirmation it would say "respond YES to confirm" and once the client confirms we are notified

                      302 votes
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                        43 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey Team,

                        We’re actually developing an even better solution than the client having to reply and re-confirm. We’re building a client facing application so they can “manage their bookings” including book, rebook, reschedule, cancel and even leave reviews!

                        As it’s all live bookings, it’s automatically confirmed. They’ll be reminded through the application to give them a chance to change the service details so there’s no need to re-confirm. If they no-show, you can choose to apply a no show fee or cancellation fee as you have their card details, once processing payments is live.

                        Let us know your thoughts!

                      • Setting Business Hours

                        Hi, I thought there was a setting a while back whereby you could choose the business opening hours/days? Has this feature been removed or changed?

                        71 votes
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                          14 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey Everyone, your business hours are your staff working hours which can be found and updated under the “Staff” tab from the main menu :)

                        • Ability to add logo to client notifications emails

                          There doesn't seem to be the option of adding at least just a general business logo to appear on the booking page and appointment confirmation emails to clients.

                          185 votes
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                            under review  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 10 votes
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                              planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Qrcode system for voucher, employee, and services. (Faster processing)

                              Each day we spend time loggin, creating appointments, and then finally cashing out each customer. Costing about 5 minute per clientele. What if we have a qrcode system where we can print out qr code for our most used services and then just scan them to check in?

                              Example: customer comes in and sign into a physical sheet of paper, employee greet customer, then using a the scanner, scan their employee qr code, then scan the service qr code requested. Thats two scan, takes about 20-30 second. Then that 2 scan is converted into an walkin appointment for that employee.…

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • When you scroll on aa appointment, it will highlight the clients other multiple appoints as well

                                When you scroll on a customer's appointment it will highlight their mulitple appointment with other staff as well

                                0 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • please do provide sms reminder for malaysia

                                  and also whatsapp reminders will be very good

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Importing list of services in the downloadable excelsheet

                                    There is an option under Services to export the list of services. There should be also an option to import that same list back i.e. to populate that same excel sheet with our list of services which are in German language and to be able to note the price "from" instead of displaying only a fixed price.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Appointment reminder 1 hour before appointment

                                      Is it possible to send sms reminder 30 mins or 60 mins prior to the appointment. As sometimes customers forget about the appointment and don’t show up.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Include License Numbers for Staff

                                        For Insurance Claims in healthcare in Canada.

                                        - A way to customize the Invoice to include the license number of the staff member (for insurance claims)

                                        - Add optional license numbers to staff setup/details screen that (like the staff notes)

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Import Services

                                          hi, i've been playing with curl and shedul services and i'm going to import them from .csv exported table from our old saloon software.

                                          I was wondering if you can create tool like this with fields binding and field default value because I can.

                                          I love schedul

                                          12 votes
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                                            under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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