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  1. Gift voucher redemptions should not count in sales total

    When the voucher is sold (for example for cash), it's counted in sales total. Then, when it's redeemed, it's counted in total sales again. This double counts the voucher sales and redemption in the total sales value. The redemptions should not be added to the total sales value for the day, as the fact of sale happened on the date of the voucher sale.

    40 votes
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      Hi Everyone.

      This report tracks both Sales and Redemption because there are two different accounting principles; Cash and accrual.

      Cash tracks the sale of the voucher as revenue and Accrual tracks the redemption of the voucher as revenue.

      The Daily Sales Report tracks both so you can choose which one to include.

      We hear you loud and clear and will work on a solution to divide the two.

    • Client Chat Conversations

      Two way conversations - reply to messages - instant chat - adhoc messages - Allow us to sent a text message or email to the client from the client list. This would allow us to communicate with the client with out them having our personal email or mobile number. (Separate to Marketing and Promotions)

      117 votes
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      • S.O.A.P. notes.

        Remedial Massage Therapist need to keep S.O.A.P. notes for their clients. Including anatomical diagrams for injury indication. Please ad.

        I love shedul but really need SOAP notes added. These notes are used to keep track of treatment of clients and is a legal requirement for Health Funds. Needs anatomical diagram for pain indications, and sections for the SOAP notes. Client information. With SOAP notes added shedul would be a complete system for Massage Therapist.

        29 votes
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        • Blocked time

          I dont like this new update at all! :(
          The blocked time change is awful, Its so inconvenient for me for it to auto block 1hour, when it was before 15mins which was perfect, also not being able to drag select the block time either, this was great for me before!
          Also I am the only staff member who can be booked out in the diary however for every blocked time or appointment it now asks me to select staff.
          I know this all sounds very trivial but this is all extra time that slows down bookings before and after…

          16 votes
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            Hi Everyone, we appreciate change can be disruptive.

            Block time is still there, it’s now in the Green Button in the bottom right hand corner.

            There are several reasons for this move:
            - Facilitate block time, as well as, Product & Voucher sales on mobiles > these were not possible before
            - To allow for scalability of features.

            Our users are requesting a lot of features and we need to strategically place them to not clutter your calendar. Otherwise, we’d become as cluttered as other complex systems.

            As always, we do, of course, take your opinions on board, so we appreciate you sharing and will keep an eye out of user feedback. Thanks guys.

          • recurring blocked time

            Option to have recurring blocked time. I am the salon owner/manager and for things like processing payroll I am working on that weekly and would like to be able to book that easily with a recurring option rather than having to put it in each separate week.

            21 votes
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            • Confirm appointment from reminder text

              It would be great if clients could confirm there appointments from there reminder text or email

              247 votes
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              • Block Unwanted Customers

                The ability to block certain customers from making an appointment.

                8 votes
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                  planned  ·  4 comments  ·  Admin →
                • only allow clients to book, for example, on the hour via online booking

                  We would like an option to set what specific slots are available for online booking to avoid people booking in at awkward times and creating unusable gaps in the schedule. e.g. bookings only on the hour

                  26 votes
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                  • Client information sheet linked to calendar

                    From the appointment you can select the client and it would pull up an intake informational sheet that can be printed. This could be given to staff to review and used to take notes. This would include typical intake questions. It would also include a history of all services received. This would benefit the staff and allow for recommendations of other services or add ons

                    4 votes
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                    • Add an option for clients to indicate if they have a coupon/voucher/referral

                      It would be nice if there was a way for clients to indicate at the time of booking if they are being referred by a preexisting client or if they have a coupon for services.

                      18 votes
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                      • Staff Notications: Send email to staff the day/night before to show them their bookings for the next day

                        Would love to have an email sent to each staff member the night before (say 12 or 24 hours in advance) to show them what their schedule will be like for the next day.. ie, who and when each client is booked in for the day. basically send a screenshot of their DAY VIEW for the next day.

                        15 votes
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                          1 comment  ·  Admin →
                        • Commission Rate Per-Item

                          Specific commission for specific items

                          Set $ amount / Set % rate / Per service, product, voucher

                          For example
                          25% for all in-house and 35% for all outcalls
                          This would mean an option to adjust the commission on treatments that are not the usual standard.

                          Another feature could be where you can keep the commission of a treatment even though there is a discounted price
                          For example
                          If you get 25% on a $100 treatment but there is a 25% discount, we would like to be able to keep the staff commission at $25 (because the discount amount would have…

                          54 votes
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                          • Scheduling: Show Requested Stylists/Staff services only

                            Give customers the option to request a certain stylist/staff from the very start so when they click on the requested person, ONLY their service menu will show up to choose from versus having to scroll/search through all staff in the salon, find them and then having to scroll/search for services. If customers could just pick and click on their requested stylist/staff from the beginning, it would be much quicker and less frustrating. Along with personalized links for each stylist/staff as already requested.

                            5 votes
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                              Thanks for sharing.

                              The idea here is that the client will not alway know who provides what service but they will know which service they would like and when they would like it.

                              Hence the services first :)

                            • New Client Report & Referral Source Report

                              I would love to be able to see a new client summary report for the month. And although we can enter referral sources, there is now way to track them to see who needs a thank-you card and/or a thank-you voucher or who has referred the most clients. Thanks!

                              7 votes
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                                1 comment  ·  Admin →
                              • Different type of package sales

                                we are running a nail salon, we sell multiple treatment as a package, like 6 manicure as one package, client come enjoy the treatment one by one, we deduct from the system.
                                the second package is topup, client register a memebership then topup $500 or %100, they enjoy the service with special discount and we deduct the payment from their membership account, once the value is low, client just topup before they continue enjoy our service.

                                22 votes
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                                  planned  ·  5 comments  ·  Admin →
                                • Ban A Client and filter checkout fields

                                  Be able to ban (block) a client from the online booking system due to bad use and filter that from the clients email or mobile. Bad use i mean that a client may book several appointsments and don't come on the half of them without notification. Also add a filter on the checkout fields. Once i got a booking with First & Last name: Test, Mobile: 69 and Email: test@test.gr. The online system should not accept that kind of entries.

                                  22 votes
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                                    planned  ·  0 comments  ·  Admin →
                                  • Apply more than one taxe

                                    Hi there,

                                    I wish it would be possible to apply more than one taxe on the same service.
                                    For example, in Quebec (Canada), we have a first taxe (TPS) of 5% and a second one (TVQ) of 9.975%. So, for a correct billing, we should be able to apply both of them.

                                    Thanks!

                                    7 votes
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                                    • Staff Attendance Tracking

                                      Is it possible to add staff arriving to CLOCK IN personally either by scanning their bar code or any other way? It would be great to have this integrated in Shedul so I can have the exact time of each staff member because I, like many others I pay the staff in hourly rate not directly connected by they service or task complited. I need staff physical presence which will cut my time calculating staff time and pay. If not I have to find a separate program or application. Thank you. Daisy, Stunning Nails, Melbourne Australia

                                      96 votes
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                                      • Can we please limit staff privileges to the entire client list

                                        Can we please have an option to limit the client info staff members are privy to. I don't want my staff seeing all the client info in a huge list so they can print it off and store for their own use in future but I do need them to be able to add information, like contact numbers or client notes after an appointment. For example. Josie is a walk in and visits us for a cut on her first appointment. Staff forget to take her contact number on checkout. Josie then books in for a colour on her second…

                                        7 votes
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                                        • Client doubling up

                                          When Clients are already on the system list.I seem to see their name doubling up when they book first time online. For example, Mary Jane was already on the client liist ,data entry by staff. Then one day Mary Jane decided to book online. Now my client list has 2 listed Mary Jane, who are the same person. Would it possible to have a option to click on ,so it joins the 2 Mary Janes as one. This would give a exact total of their history, instead of deleting the one not entered by the client online. The way it…

                                          4 votes
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