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  1. Improved notes / S.O.A.P. notes

    Remedial Massage Therapist need to keep S.O.A.P. notes for their clients. Including anatomical diagrams for injury indication. Please ad.

    I love shedul but really need SOAP notes added. These notes are used to keep track of treatment of clients and is a legal requirement for Health Funds. Needs anatomical diagram for pain indications, and sections for the SOAP notes. Client information. With SOAP notes added shedul would be a complete system for Massage Therapist.

    Add custom fields. Allow for the admin (when available soon) to activate (and rename) some custom fields to display in Customer record as well as in…

    117 votes
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    • Pay Outstanding Balance / Unpaid Invoices At One

      Be able to add the overdue apppointment balance to the new appointment upon checkout. To avoid finding the past appointment to checkout seperatly.

      35 votes
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        planned  ·  11 comments  ·  Admin →
      • Marketing: Online Promotions, Discounts, Coupon, Voucher, Referral

        It would be nice if there was a way for clients to indicate at the time of booking if they are being referred by a preexisting client or if they have a coupon for services.

        95 votes
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        • POS: Edit Invoice After Deposit Paid

          When a client books in for a specific treatment i.e natural set of lashes@ $120, then they change their mind and want to upgrade to a classic set @ $195 . They have paid a $50 deposit, the balance is before the upgrade $70. However, if we change to the upgrade amount of $195 the amount owing doesn't change accordingly. please fix

          6 votes
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            under review  ·  1 comment  ·  Admin →
          • Block Unwanted Customers

            The ability to block certain customers from making an appointment.

            70 votes
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              planned  ·  14 comments  ·  Admin →
            • Online Booking: Multi-Staff Selection

              Hi,

              We have a beauty therapist and hair stylists working in the same salon and under the one schedul program.

              When Booking online, I've discovered that if a user was to select a beauty service (one employee that can do these) and then the user was to select a hair appointment, options to select a certain staff member doesn't appear. I believe the reason for this is due to the fact all the hair stylists (employees) are not assigned any beauty services and the beautician is not assigned any hair styling services. What actually happens during the booking process is…

              17 votes
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              • recurring blocked time

                Option to have recurring blocked time. I am the salon owner/manager and for things like processing payroll I am working on that weekly and would like to be able to book that easily with a recurring option rather than having to put it in each separate week.

                45 votes
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                • adding logos to messages

                  There should be an easy facility to enable customizing messages going out to our customers, ie adding logos and social media links.

                  Toni

                  5 votes
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                  • Gift voucher redemptions should not count in sales total

                    When the voucher is sold (for example for cash), it's counted in sales total. Then, when it's redeemed, it's counted in total sales again. This double counts the voucher sales and redemption in the total sales value. The redemptions should not be added to the total sales value for the day, as the fact of sale happened on the date of the voucher sale.

                    70 votes
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                      Hi Everyone.

                      This report tracks both Sales and Redemption because there are two different accounting principles; Cash and accrual.

                      Cash tracks the sale of the voucher as revenue and Accrual tracks the redemption of the voucher as revenue.

                      The Daily Sales Report tracks both so you can choose which one to include.

                      We hear you loud and clear and will work on a solution to divide the two.

                    • welcome mail for new customer

                      it would be nice if shedul can add this client notification mail. I will love it :)
                      and also personalize the client notifications mails (reminder, confirmation, thank you, your appointement, etc) with our own logo. thx

                      8 votes
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                        Hi Karina,

                        That’s a cool suggestion, thanks for sharing.

                        We’l share it with the team and explore how this can be implemented :)

                      • Clients treatments altogether

                        It would be so much easier for the calender to show all of the clients treatments in one block rather than keep repeating the name. As if you book small 15 minute treatments it just shows the name and not the service so you have to click on each service seperatley for the same client rather than just having it all in one. It would be great if you could do this

                        20 votes
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                        • When Customers "reply" to SMS

                          Sometimes customers get in a hurry and respond to the automated reminders sent by SMS, but obviously we don't get their responses when they do. Any work around on this?

                          Perhaps we can add a note that says, do not respond to this SMS reminder, it will not be received. Please call to make changes to your appointment. Something like that. Any suggestions would be helpful. Thank you so much!

                          11 votes
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                            Hi Guys,

                            We do plan on enabling two chat but in the meantime, most businesses have added “Reply to xxx” into the body of their message.

                            We’re actually building a feature for client to be able to “manage their own appointment” so this will hopefully eliminate replying to SMS altogether :)

                          • Report on Service Costs

                            Being able to add a cost price in per service rendered to see what the services cost us and what we retailed it for.

                            22 votes
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                            • Online Booking Disabled Per-Staff

                              I have certain staff who can come in at short notice but other who need longer notice for transport so I would like to be able to take one employee off online bookings

                              30 votes
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                              • Client Chat Conversations

                                Two way conversations - reply to messages - instant chat - adhoc messages - Allow us to sent a text message or email to the client from the client list. This would allow us to communicate with the client with out them having our personal email or mobile number. (Separate to Marketing and Promotions)

                                147 votes
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                                • Notifications to phone numbers

                                  Notifications to phone numbers instead of email!

                                  4 votes
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                                  • Option to limit available appointments to a few choices

                                    I've had 2 development clients mention it would be helpful to have the option to limit the available appointment time options, even when additional time slots might be available.

                                    2 things going on here...

                                    From an "optics" standpoint, being able to not look like you're wide open likely adds some credibility to the business where a wide open schedule perhaps leads to, "they can't be that good if they're wide open".

                                    Secondly, both of these development clients have staff that are on-call contractors. Encouraging back-to-back appointments is much more desirable than having large blocks of time in between, even if…

                                    4 votes
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                                      1 comment  ·  Admin →
                                    • 2 votes
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                                      • Facebook messenger notifications

                                        Not sure if its possible, but alot of my bookings are via facebook and I dont always get there mobile numbers, it would be great if I could auto facebook messgae them a reminder say 24/48 hrs before the appointment as well as/instead of sms.

                                        20 votes
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                                        • Client Retention Metrics Reporting

                                          New Client Report & Referral Source Report - I would love to be able to see a new client summary report for the month. And although we can enter referral sources, there is now way to track them to see who needs a thank-you card and/or a thank-you voucher or who has referred the most clients. Thanks!

                                          22 votes
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